Throughput Expeditor-Full Time Days
Throughput Expeditor-Full Time Days
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Salary Not Disclosed
1 Vacancy
Job Description
The Throughput Expeditor reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
The Throughput Expeditor is responsible for driving patient throughput through the development of the daily RealTime Demand Capacity (RTDC) plan and leading execution of that plan in order to open up the bed capacity needed for optimal patient flow by 2 PM each weekday.
Responsibilities:
- Leads daily RTDC meetings
- Premeeting preparation (e.g. lookback to previous weekdays performance enter open beds and any unit demand adjustments in Epic)
- Leads unitlevel planning during the meeting striving to generate enough bed capacity between 8 AM and 2 PM to keep up with anticipated bed demand during those hours
- Communicates daily RTDC plan to operational leadership
- Follows up with Charge RN/Clinical Coordinator if not present at RTDC meeting
- Collaborates with the clinical teams/RNs/Case Managers/Social Workers//ancillary support teams on the patients expected to leave by 2 pm
- Escalating any barriers to the leaders in the department causing the delay
- Escalating any tests/readings needed for observation patients or discharge that day
- Reaching out to consultants to clear patients for discharge
- Reaching out to support departments for coordination of teaching (diabetic teaching wound care heart failure etc.)
- Arranges for Rides for those needing them (e.g. Kaizen cab working with Superior representative) and/or help to move discharged patients to appropriate waiting area
- Uses effective service recovery skills to solve problems or service breakdowns when they occur
- Utilizes department and hospital policies and procedures to complete assigned tasks
- Participates in performance improvement projects related to RTDC/early discharge performance
- Is proactive in preventing issues with patient visit by double checking type of test preps required assuring no conflict with other tests verifying time and location communicating relevant information
- Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
Qualifications :
Required:
- 35 years of experience working in acute care setting
- Registered Nurse or Licensed Clinical Social Worker with hospital experience
- Effective communication and interpersonal skills
- Ability to plan organize and direct the activities of others
- High level of energy and enthusiasm
- Flexible/adaptable ability to work with diverse group of healthcare professionals
- Effective problem solving and multitasking skills
Preferred:
- Experience as a Charge Nurse or Clinical Coordinator
- Familiarity with Epic (Electronic Health Record)
- Proven software competencies (Excel Power Point)
Additional Information :
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a casebycase basis and follow all state and federal guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
