Remote Junior Customer Support for German Speakers
Remote Junior Customer Support for German Speakers
Posted on :
24-01-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Respond to customer questions and requests via phone email and chat.
- Assist with product information basic troubleshooting orders and accountrelated inquiries.
- Help customers resolve common issues and provide the best possible service experience.
- Keep records of customer interactions and follow up when needed.
- Work with internal teams to find solutions for more complex cases.
- Stay informed about company products and policies to better support customers.
What Were Looking For
Language Skills:
- German: C1 or above (required).
- Basic English skills for internal communication.
Skills & Abilities:
- Friendly and customerfocused with great listening skills.
- Good communication skills both written and spoken.
- Positive attitude and problemsolving mindset.
- Ability to work independently and stay organized while working remotely.
- Basic computer skills and a willingness to learn new tools.
Education & Experience:
- No prior experience required full training will be provided!
- Interest in customer service and helping people.
What We Offer
- Remote work work from anywhere in Poland.
- Competitive salary and additional performancebased bonuses.
- Training and support to help you succeed.
- Career growth opportunities within an international company.
- Worklife balance with flexible shifts.
- Friendly and inclusive team environment.
Employment Type
Full Time
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