Trainee Care Coordinator
Trainee Care Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Understand and build effective and efficient schedules around our clients and CAREGivers.
- Ensure schedules are prepared considering travel time holidays training and lastminute cancellations
- Be responsive to changes in the schedule and liaise with relevant team members
- Match CAREGivers to new clients in conjunction with client services team and arrange introductions
- Ensure client schedules are matched to their needs with the same CAREGiver and the same times each week where possible
- Develop excellent relationships with both clients and CAREGivers so both can enjoy positive experiences
- Work with the Recruitment team to ensure sufficient current and future staffing levels are met
- Work with the Care team to ensure new and existing care packages can be resourced and scheduled on a timely basis
- Add and maintain all client and CAREGiver information onto to the electronic scheduling system
- Act as our out of hours duty officer one evening per week and one weekend per month
- Act as a reserve CAREGiver on occasion if required
- Carry out any other duties deemed necessary for the successful operation of the business
Qualifications :
- Working for a Care Quality Commission rated outstanding company that is a WorkBuzz Five Star Employer
- Excellent rates of pay
- Workplace pension
- 20 days holiday per year (pro rata) increasing by one day per year after two years of service to a maximum of 25 days plus bank holidays
- Staff discount portal
- Employee assistance programme
- Free onsite parking
Additional Information :
Essential:
- Experience in the care provision at a level that reflects the responsibilities of the post would be useful
- Excellent communication and customer service skills
- Good literacy and numeracy skills
- Good presentation skills
- Computer literate
- Team player with strong interpersonal skills with the ability to build rapport quickly
- Excellent attention to detail with the ability to multitask
- Logical and analytical with the ability to work on own initiative and meet deadlines.
- Administrative experience
- Full driving licence
- Owner driver
- Be friendly calm patient and able to work under pressure
Desirable:
- Level 3 NVQ in Health and Social Care or equivalent.
- Experience in Coordination Supervisor or Senior Care Worker within a care providing organisation.
- Local geographical knowledge
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
