Portuguese speakers to work in greece
Portuguese speakers to work in greece
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Job Description
Job Title: Customer Support Representative (Portuguese Speaker) Remote (Greece)
Job Location: Remote (Based in Greece)
Job Type: FullTime
Language Requirement: Portuguese (Fluent)
About Us:
We are a rapidly growing international company providing innovative solutions and exceptional service to customers around the globe. As we expand our customer support operations we are seeking passionate and dedicated Portuguesespeaking individuals to join our remote team. This position offers the flexibility to work from home in Greece while contributing to our mission of delivering toptier support to our customers.
Key Responsibilities:
- Provide exceptional customer support via email chat and phone in Portuguese.
- Respond to customer inquiries resolve issues and provide product information in a timely and professional manner.
- Handle customer complaints and concerns effectively ensuring customer satisfaction.
- Troubleshoot technical problems and offer practical solutions to resolve customer issues.
- Maintain accurate records of customer interactions transactions and feedback.
- Collaborate with other departments to ensure the swift resolution of customer problems.
- Stay uptodate with product updates and industry trends to offer informed assistance.
- Meet daily weekly and monthly targets for customer resolution and satisfaction.
Requirements:
- Fluency in Portuguese (both written and spoken) Native or nearnative proficiency.
- Proficient in English (written and spoken) as it is required for internal communication.
- Strong communication and interpersonal skills.
- Experience in customer support or a serviceoriented role is preferred but not required.
- Basic technical knowledge or willingness to learn.
- Reliable internet connection and a comfortable remote work setup.
- Ability to manage multiple tasks and prioritize effectively in a fastpaced environment.
- Detailoriented with excellent problemsolving skills.
- Availability to work flexible hours including weekends or evenings if needed.
Preferred Skills:
- Previous experience in remote customer support roles.
- Knowledge of customer service software (e.g. Zendesk Freshdesk).
- Strong time management and organizational skills.
- Positive attitude and eagerness to help others.
What We Offer:
- Competitive salary and benefits package.
- Flexible working hours allowing you to balance work and personal life.
- Remote working environment work from anywhere in Greece.
- Opportunity to grow and advance within the company.
- Ongoing training and development to enhance your skills.
- Friendly and supportive team culture.
How to Apply:
If youre passionate about providing excellent customer service and have a strong command of the Portuguese language wed love to hear from you! Please send your resume along with a brief cover letter highlighting your relevant experience and why youd be a great fit for this role.
Apply today and start making an impact with a dynamic global company!
Employment Type
Full Time
