Lead Accounts Payable Thai Speaker
Lead Accounts Payable Thai Speaker
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1 Vacancy
Job Description
In this role you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes contributing to the financial health and success of our organization. If you are ready to take on a leadership role and drive excellence in service delivery the AP Service Delivery Supervisor is expected to be adaptable resultsoriented and capable of driving improvements in service quality and delivery process thrive in a dynamic and fastpaced environment.
Responsibilities:
- Monitor service performance against agreedupon Service Level Agreements (SLAs) Taxonomy and Objectives and Key Result (OKR)
- Establish and maintain strong relationships with external and internal stakeholders
- Serve as the point of contact for issues within AP processes
- Support internal and external audits
- Identify areas for improvement in service quality and efficiency provide inputs that will drive processrelated investment decisions and implementation
- Identify and mitigate risks that could impact service deliver develop contingency plans
- Generate regular reports and maintain accurate records of service delivery activities and performance metrics
- Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly Quarterly Business Review...etc)
- Lead and mentor a service delivery team for New Verticals (both captive and outsourced)
- Set clear performance expectations and provide regular feedback
- Allocate and manage resources ensure that the team is adequately trained and resourced
- Ad hoc tasks assigned from time to time
Qualifications :
- Proficient in both English & Thai
- 5 years of relevant accounting and AP experience with a degree in Accounting Business Administration or Finance
- Experience mentoring & guiding small teams
- Proven experience in service delivery or a related field with a track record of success in managing teams and meeting SLAs
- Direct experience within a multinational environment with a complex regional/country environment.
- Processoriented with an understanding of both financial and operational controls.
- Strong analytical skills and who can foresee upstream and downstream impacts.
- Strong leadership and communication skills
- Excellent problemsolving and analytical abilities.
- Handson experience with ERP systems such as SAP Hana and other invoicing/ticketing systems will be an added advantage but not required
- Strong communication skills with the ability to bridge language barriers you must be able to work collaboratively with a diverse group of people
- Comfortable working in a fastpaced environment with tight deadlines.
Additional Information :
Other benefits include discount vouchers health & wellness allowance quarterly team building health insurance and learning and development opportunities!
foodpanda is operated by the Delivery Hero Group (DH Group) the global leader in the food delivery industry processing over 4 million orders daily operating in 40 markets with over 25000 employees and approximately 600000 restaurant partners worldwide.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
