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1 Vacancy
Must have Skills : Cloud architecture (Capable) Azure DevOps (Strong)
Job Description :
Leadership & Team Management:
o Lead and manage the Cloud & Infrastructure Hosting operations team providing guidance mentoring and support.
o Ensure team members are wellequipped and trained to handle the evolving cloud and Infrastructure Mgmt. environment.
o Perform Technical and capability assessment of team training needs onboarding of new team members
o Foster a culture of continuous improvement accountability and teamwork.
Operational Oversight:
o Oversee the daily operations of cloud and infrastructure environments ensuring throughput reliability and performance.
o Manage and monitor cloud and infrastructure environments troubleshooting incidents managing outage bridge coordination between multiple teams for issue resolution leading root cause analysis for Critical service issues.
o Communicate operational performance incident status and improvement plans to management and stakeholders.
o Ensure servicelevel agreements (SLAs) are met and reported to key stakeholders.
Security & Compliance:
o Knowledgeable of security standards and regulatory requirements for cloud and on co1location environments.
o Knowledgeable on security risks/threats vulnerability management encryption High Availability and Disaster Recovery plans.
Communication:
o Act as the primary point of contact for the operations team collaborating with software development product and client services teams.
o Coordination between geographically distributed teams across multiple timezones to ensure service levels and handoffs are efficiently performed
Process Improvement:
o Develop and refine operational processes based on ITIL standards aiming for efficiency scalability and reliability.
o Lead continuous improvement initiatives to enhance system performance reduce downtime and streamline operations.
Remote Work :
Yes
Employment Type :
Fulltime
Remote
Engineering