HybridRemote Dutch Client Representative
HybridRemote Dutch Client Representative
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Job Description
Job Title: Dutch Client Representative
Location: Porto Portugal (Remote Hybrid or Onsite)
Company: Cross Border Talents
About Us:
At Cross Border Talents we specialize in connecting talented professionals with global opportunities. Based in the dynamic city of Porto were looking for a DutchSpeaking Client Representative to join our growing team. Whether you prefer to work remotely hybrid or onsite in our Porto office we offer flexible options to match your lifestyle. If youre passionate about providing topnotch service to clients and fluent in Dutch this is the perfect opportunity for you!
What Youll Be Doing:
- Supporting Dutchspeaking clients: Assist clients via email phone and chat ensuring their questions and concerns are addressed quickly and professionally.
- Resolving client issues: Troubleshoot and resolve client problems providing clear helpful and friendly solutions.
- Collaborating with internal teams: Work with different departments to resolve complex issues and ensure clients receive the best possible service.
- Providing insights for improvement: Gather and share feedback from client interactions to help improve services and client satisfaction.
- Exceeding client expectations: Go above and beyond to provide a superior client experience ensuring each interaction is a positive one.
What Were Looking For:
- Fluent in Dutch (both written and spoken): As you will be communicating directly with Dutchspeaking clients fluency is key.
- Clientfocused approach: A genuine passion for providing excellent service and helping clients with their needs.
- Strong communication skills: Clear professional and friendly communication both written and verbal.
- Problemsolving mindset: Ability to resolve client issues efficiently and creatively ensuring a positive experience.
- Previous client service experience (preferred but not required): Experience in customer service is a bonus but were happy to train the right person.
- Comfortable with flexible working: Whether you work remotely hybrid or onsite in Porto you thrive in a flexible independent environment.
- Techsavvy: Comfortable with customer service tools and eager to learn new platforms.
Why You Should Join Us:
- Work in Porto with flexible options: Choose to work remotely hybrid or onsite from Porto one of Europes most vibrant and beautiful cities.
- Great worklife balance: Enjoy flexible working hours that help you maintain balance between your professional and personal life.
- Career growth opportunities: We offer ample opportunities for professional development and career progression.
- Supportive and inclusive team culture: Be part of a diverse collaborative team where your ideas are valued.
- Competitive salary and benefits: Receive a competitive salary health benefits and other perks to ensure you feel valued and supported.
Ready to Join Us
If youre a fluent Dutch speaker with a passion for client service and are looking for a flexible working opportunity in Porto we want to hear from you! Apply now to become a Dutch Client Representative at Cross Border Talents and take your career to the next level.
Employment Type
Full Time
