Elevate Your Career!
Were seeking an enthusiastic Customer Support Specialist to join our innovative and energetic team. If youre adaptable personable and excel in a fastpaced environment this role could be a great fit for you!
Role Overview:
As a Customer Support Specialist youll manage customer inquiries across phone chat email and social media addressing account technical and financial concerns. Your efforts will directly contribute to customer satisfaction and operational improvements.
Key Responsibilities:
- Deliver exceptional support via phone chat email and social media
- Resolve issues related to account setup verification logins financial queries and technical matters
- Serve as a trusted advisor particularly to clients in the sports sector
- Respond quickly to inquiries feedback and concerns
- Foster strong client relationships through clear and effective communication
- Uphold service excellence in alignment with company policies
- Propose process enhancements to improve the overall customer experience
Requirements:
- Fluent in Hebrew (C2 level)
- Fluent in English (B2 level)
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!