Who are WebBeds
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.
Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) an ASX 200 listed company operating a global digital travel business.
What makes us stand out
- We are a wholesale global travel organization
- We have 1500 people speaking 50 languages in 120 cites across 50 countries
- We partner with over 430000 properties in more than 15000 destinations
- We work with more than 44000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
In this role you will :
As Product manager/Market Executive you will play a vital role in supporting the team in managing relationships with hotel partners. You will work to optimize rates and availability ensuring WebBeds remains competitive while building and maintaining strong relationships with hotel partners. Reporting to the Regional Manager you will be responsible for a specific destination or geographical area which may vary based on business needs.
Key responsibilities
Rate and Availability Optimization:
- Support hotel partners in maintaining uptodate rates allocations and availability.
- Manage and evaluate stop sales negotiating or taking action as required.
- Work with Market Managers to identify opportunities for special offers and promotions.
- Conduct regular price comparisons to ensure WebBeds offers the most competitive rates. Relationship Management:
- Build and maintain direct relationships with hotel partners to enhance collaboration and performance.
- Educate and train hotel partners on supplier interfaces to improve efficiency and engagement.
- Assist in implementing and monitoring promotions and campaigns for specific hotel partners.
Data Analysis and Reporting:
- Analyze hotel performance and production data to identify trends and recommend actions.
- Undertake tasks related to competitiveness reports and other key departmental metrics.
- Investigate and recover 3P bookings to Directly Contracted (DC) as per departmental guidelines.
Administrative Support:
- Support the mapping and activation of BAR (Best Available Rate) contracts ensuring all tasks are completed accurately.
- Liaise with relevant internal teams to resolve issues and ensure seamless execution of projects.
- Maintain contractual hotel allocations and ensure lastminute availability is addressed.
The skills we would love to see in your suitcase!
- Previous experience in a similar role within the travel or hospitality industry is essential.
- Familiarity with hotel distribution systems APIs or supplier interfaces is an advantage.
- Strong proficiency in Microsoft Office particularly Excel for data analysis and reporting.
- Fluency in English is required; additional languages are an advantage.
- Bachelors degree in tourism business or a related field is preferred but not mandatory.
- DetailOriented: Strong attention to detail and accuracy in handling data and administrative tasks.
- Analytical Thinking: Ability to interpret and analyze data to identify trends and make informed decisions.
- Communication Skills: Excellent verbal and written communication skills to build and maintain relationships with internal and external stakeholders.
- CustomerFocused: Dedicated to supporting hotel partners to achieve mutual success.
- ProblemSolving: Proactive approach to identifying and resolving challenges.
- Adaptability: Ability to manage tasks and priorities in a fastpaced and dynamic environment.
- Team Player: Collaborative mindset working effectively within the team and across departments.
- Commercial awareness in the travel industry
- Good Microsoft Office knowledge especially Excel and Outlook
- Any language in addition to English is an advantage
Why choose us as your next destination
We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe
- Dynamic environment with the chance to grow influence & impact change
- Disruptive fastgrowing market leader within travel & endless possibilities
- Culture built on collaboration empowerment and innovation
Find out more about the WebBeds business at #LIHybrid