Senior Solution Sales Executive CRM Workflows
Senior Solution Sales Executive CRM Workflows
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Job Description
The Senior Solution Sales Executive will be responsible for market success of ServiceNows CRM Workflows product suite.
This product is built on ServiceNows market leading Now platform and applies service management and CRM disciplines to improve an organisations service relationships (NPS) with its customers through a 360 degree improvement in customer service processes. Were proud to say that ServiceNow CRM Solution is a leader in the Gartner Magic Quadrant.
The Senior Solution Sales Executive will drive and generate sales revenue within existing accounts and with new logos. This will be achieved by working closely with the wider ServiceNow sales ecosystem with the support of a dedicated Solution Consultant to deliver territory planning account planning forecasting using business development techniques and fieldbased sales activities to ensure success in generating and closure of revenue opportunities.
This position is a highprofile growth opportunity that demands a highly motivated individual with strong sales communications and organisational skills that is eager to learn and become part of a rapidly growing company.
What youll get to do in this role:
- Drive end to end sales initiatives (from pipeline generation to closing) focused on specific use cases in customer service business process solutions
- Work closely with sales teams to accelerate opportunities to provide comprehensive product and industry insight to the customers.
- Coach & enable account teams with specialty solution area knowledge to effectively identify solution opportunities & help manage the sales cycle
- Articulate customer success strategies to the field in order to streamline and standardize CRM solution presentations and value proposition.
- Support the regional ServiceNow partner channels to scale pipeline generation and drive sales motions.
- Become a trusted advisor to our community of customers
- Communicate competitive intelligence and activity to manager and business unit to ensure we keep ahead of opportunities obstacles challenges and red flags that may hinder ServiceNow from capturing key customer accounts
- Develop in coordination with Product Management and Product Marketing key sales and gotomarket strategies and objectives to establish ServiceNow as a leader in CRM
- Present our CRM Workflows solution at industry events and seminars
Qualifications :
In order to be successful candidates will normally have:
- At least 5 years experience or equivalent of solution and service based sales experience within a CRM CSM Customer Engagement or CX solution provider or related high technology business environment.
- A deep understanding ofCustomer Service Management Customer Experience or Customer Engagementrelated business processes and evolvement of Agentic AI.
- Willingness to go above and beyond to win in the market against stiff competition.
- Ability to communicate complex issues in simple terms via written and oral media.
- Ability to forge strong business relationships and connect with both Clevel execs at customers as well as with individuals in ServiceNow internal and external ecosystem
- Ability to work in a complex matrix organisation
- Pitch perfect communication and presenting skills with fluencyin English and Swedish being essential
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
