CICS Administrator
CICS Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Position: CICS Administrator
Location: Frisco TX(Hybrid)
Mode of Hire: Contract
Job Description:
Responsibilities:
- Adhering to SLAs
- Mentoring / Training Team Members
- Handling tickets / requests
- Perform root cause analysis
- Troubleshooting technical issues
- Defining processes and ensuring that the processes are adhered to
- Oversees and is responsible for successful completion of Installation configuration and migration
- Ensure maximum uptime according to the SLA
- Understanding of Multigeo support environment
- Responsible for building / maintaining a test environment
- Responsible for strategizing a backup plan and test plan for failure scenario
- Improves and maintains customer and employee satisfaction
- Suggests new technologies and design changes
- Monitoring and maintaining SLA requirements by the team members
- Planning Backup/Restoration Strategy for 24x7 operation support
- Suggesting patches/upgrades to maintain security level
- Testing / Auditing/processes as required from time to time
- Identify Skill gaps and plan for training / knowledge updating
Skill set Requirements
Mandatory:
- Proven independent and direct capability at building configuring and upgrading CICS Transaction Server regions in a production environment.
- Proficient with associated product installations applying maintenance customizing products configuring products
- Proven problem determination skills demonstrating independence and experience in troubleshooting researching and resolving complex issues showing strong ability to utilize system diagnostics to arrive at problem solutions
- Demonstrated strong problem solving skills including dump reading and use of performance monitors like CASysview.
- Understanding of SMP/E concepts and IBM tools for identifying problems and fixes (IBMLink SIS ETR etc.). Proficient with SMP/E (commands terminology problem determination).
- Build from scratch as well as clone CICS regions to be used in single MRO or CICSPlex environments
- Use CICSPlex WebUserInterface to create and administer changes in CICSPlex environments such as transaction route rules and real time analysis
- Create historical reports using Tivoli and SMF data in response to customer inquiries regarding transaction response time storage & CPU usage file i/o counts wait reasons etc.
- Monitor CICS performance using Omegamon and TMON in response to client calls about transaction response time storage & CPU usage file i/o counts wait reasons etc.
- Perform upgrade activities required when moving CICS CPSM or CTG to newer versions or releases
- Read and interpret CICS system dumps
- Install customize maintain 3rd party products such as Compuwares AbedAid/CICS Xpeditor CAFC MacKinney Batch to CICS etc.
- Participate in annual Disaster Recovery exercise activities: attending meetings making CICS resource definition changes monitoring network swing traffic etc
Good to Have:
- Research and apply fixes to CICS CPSM and CTG
- Experienced in independently and directly managing projects of mid and highlevel complexity
- IBM Assembler language familiarity to be able to look at code and dumps and also to work with Exits
Soft Skills/Other skills
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive value and its methodology
- Worked on Production systems
- Datacenter understanding
- Experience with Database Migration Installation Upgrades and Patching
- Knowledge of Data warehousing and Other Technologies(RDBMS)
- Desirable to have experience in Federation set up
- Storage Management Techniques
- Experience on Sun / VERITAS / TSA cluster
Years of Experience
- Total : Above 7 to 9 Years of experience
- Relevant : Minimum of 7 yrs in CICS L3 support
Employment Type
Full Time
