Project Coordinator Customer Support

Looking for a pivotal role between chemistry and sales 

The project coordination department is the link between our clients the account managers the various laboratories and our own transport service. In this respect you are the indispensable link between the various customer segments and the services we provide.

What will you do as Project Coordinator

As project coordinator you work within the customer support team and you are responsible for realising an optimal service to Eurofins clients monitoring the process of correct order processing the progress of projects and timely reporting of analysis results.

You advise clients on the possibilities of our digital portal our analysis packages packaging and preservation options pricing our logistical service and explain the analytical backgrounds and deadlines required for projects. You also carefully coordinate incident reports and their handling.

In short: you monitor the process progress of projects and during the process you are the first point of contact for the customer and the various laboratories.

Qualifications :

• A bachelors degree in a scientific field such as biotechnology or (bio)chemistry
• You are strongly customeroriented and strive to provide optimal service;
• You exude enthusiasm & positivism;
• A proactive solutionoriented and qualityconscious attitude;
• You can prioritize well and make informed decisions;
• You are stressresistant and flexible in your approach to ad hoc situations;
• You communicate clearly and purposefully in English and French knowledge of Dutch is a big plus.

Additional Information :

• A fulltime (39hours/week) Monday Friday job.
• A Permanent contract with flexible working hours.
• Meal Vouchers 6 Euro/Working Day.
• EcoCheques / 250 Euro/Year.
• DKV Hospitalization insurance.
• Additional 6 ADV days.
• A company wellbeing program targeting both mental and physical wellbeing.
• Personal development through learning on the job and additional training

What Happens Next
Our people are the backbone of what we do so its incredibly important we find the right individuals to join us. 

If you have questions concerning this role or are in need of additional information contact Jelke Kneuvels (Corporate Recruiter). You can reach her via

Your data 
As part of any recruitment process the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

About
Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins works with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food environmental pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics CDMO advanced material sciences and in the support of clinical studies.

In over just 30 years Eurofins has grown from one laboratory in Nantes France to over 62000 staff across a network of more than 1000 independent companies in over 62 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products as well as providing innovative clinical diagnostic testing services as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2022 Eurofins generated total revenues of EUR 6.515 billion and has been among the best performing stocks in Europe over the past 20 years

Remote Work :

No

Employment Type :

Fulltime