Sr DevOps Manager

Visas Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the worlds most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants 15k Financial Institutions and billions of everyday people.   While working with us youll get to work on complex distributed systems and solve massive scale problems centered on new payment flows business and data solutions cyber security and B2C platforms.     

The Opportunity: Sr DevOps Manager

We are looking for an experienced DevOps Manager to join our team. The ideal candidate will have a strong background in creating highvolume highperformance and highly available solutions to improve customer experience.

As a DevOps Manager you will foster a collaborative team environment ensure effective communication and performance across the DevOps team and work with Architecture and Engineering teams to design and implement robust solutions.

You will manage the Product Development DevOps team modernize and maintain CI/CD workflows oversee new product deployments and updates identify and resolve production issues and implement integrations that meet customer needs. You should prioritize DevOps culture collaboration continuous improvement and automation.

Your success will be measured by improved deployment processes and times reduced server alarms efficient operation of resources and the ability to scale app traffic without increasing errors while maintaining and improving error rates response times and uptime.

Excellent communication skills and the ability to work with diverse teams are essential. If you are passionate about DevOps and fostering a culture of teamwork and innovation we want to hear from you.

The Work itself: 

• Leverage innovative technologies to build the next generation of Payment Services Transaction Platforms RealTime Payments and Buy Now Pay Later Technology.
• Collaborate multifunctionally to create design artifacts and develop bestinclass cloud solutions for multiple Visa technical offerings.
• Actively contribute to product quality improvements and valuable service technology.
• Opportunities to make a difference on a global and local scale through mentorship and continued learning opportunities.
• Continuous integration and delivery process automation design and development.
• Building and setting up new development and CI/CD tools and infrastructure.
• Understanding the needs of stakeholders and conveying this to developers.
• Working on ways to automate and improve development and release processes.
• Testing and examining code written by others and analyzing results.
• Ensuring that systems are safe and secure against cybersecurity threats.
• Identifying technical problems and developing software updates and fixes.
• Planning out projects and being involved in project management decisions. 

Essential Functions:

• Responsible for leading and managing the DevOps Team
• Works with product owners solution architects engineering managers DevOps and O&I to gather and refine requirements for products considering existing tools and solutions across departments.
• Provides domain expertise on cloud technologies Infrastructure as a Service (IaaS) Platform as a Service (PaaS) Infrastructure as Code (IaC) Serverless architectures Kubernetes (K8) and Continuous Integration/Continuous Deployment (CI/CD).
• Fosters a collaborative DevOps culture emphasizing teamwork continuous improvement and automation.
• Ensures effective communication Team work and high performance across the DevOps team.
• Designs and implements robust infrastructure that supports platform and application solutions.
• Identifies and resolves issues to maintain optimal system performance.
• Accelerate the automation for the release process.
• Maintain and evolve CI/CD processes.
• Building and setting up new development and CI/CD tools and infrastructure.
• Understanding the needs of stakeholders and conveying this to developers
• Working on ways to automate and improve development and release processes.
• Testing and examining code written by others and analyzing results.
• Ensuring that systems are safe and secure against cybersecurity threats.
• Identifying technical problems and developing software updates and fixes.
• Planning out projects and being involved in project management decisions.
• Setup new sites and applications via configuration management in lower environments.
• Maintain / upgrade / patch tracking and documentation software for lower environments.
• Support the development lifecycle of platform architectural design deployment and debugging.
• Ability to automate release deployments across development QA and production stacks using a combination of scripting languages and other automation toolkits.
• Deploy updates and fixes.
• Provide Level 2 technical support by perform root cause analysis for lower environment incidents.
• Build tools to reduce occurrences of errors and improve customer experience.
• Develop software to integrate with internal backend systems.
• Investigate and resolve technical issues.
• Develop scripts to automate visualization.
• Design procedures for system troubleshooting and maintenance.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
• Challenge the Status Quo: Comfort in pushing the boundaries hacking beyond traditional solutions
• Language Expertise: Expertise in one or more general development languages such as Golang Python and Java
• Builder: Experience building and deploying modern CI/CD pipelines and automating release processes for services and web applications with quality and scalability
• Learner: Constant drive to learn new technologies such as Kubernetes Docker Serverlessetc.
• Partnership: Experience collaborating with Product Test Architecture O&I and Agile/Scrum teams

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Basic Qualifications
8 years of relevant work experience with a Bachelors Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD OR 11 years of relevant work experience.
Preferred Qualifications
Strong knowledge in GCP architecture security and services.
Knowledge in GCP and Azure architecture security and services
Experience in automation of code deployment across multiple platforms.
Strong knowledge in Linux and Linux environments (RHEL 6/7 RHCSA/RHCE CentOS).
Engineering experience in building production infrastructure using code and repeatable designs
Experience developing solutions using automation tools.
Experience developing automation infrastructure provisioning tools (IaC. e.g. Pulumi TerraForm).
Experience with Docker containers and orchestration platforms such as ECS EKS GKE and/or Swarm.
Knowledge of ITIL SOC 2 and PCI processes and experience evolving to Agile development lifecycles.
Knowledge of networking balancing and high availability.
Ability to articulate complex architectures to nontechnical audiences.
Ability to document solutions and train operational teams on maintainability.
Experience with MySQL and PostgreSQL. Desirable GCP Spanner.
Experience with Database Administration schema design query analysis performance tuning and optimization Postgres/MySQL/Oracle.
Knowledge of security practices networking protocols firewalls PCI compliance etc.
5 years system architecture required with a demonstrated ability to read code and understand coding logic to assist in troubleshooting.
2 years of experience supporting mission critical production applications.

Skills:
Proficient with git and git workflows.
Good knowledge of Go and/or Python.
Working knowledge of databases and SQL.
Problemsolving attitude.
Collaborative team spirit.
Communication.
Stress Management.
Resilience.
Continuous Improvement.

Languages:
English. (Written and spoken proficiency).
Spanish (Native).

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime