JOB TITLE: Online Merchandiser
LOCATION: Moorgate City of London
CONTRACT: FullTime
HOURS: 35 hours over 5 days a week
PAY RATE: Starting at 30000 per annum
JOB OVERVIEW
Proactive dedicated & passionate about trading online the Online Merchandiser will be key in running and executing web merchandising tasks effectively & seamlessly. As an expert on converting traffic online this role will cover all aspects of keeping the site up to date both aesthetically & commercially.
KEY RESPONSIBILITIES
- Work alongside the merchandising & operations team to deliver online trading tasks.
- Work alongside online customer services for seamless back end operations.
- Responsible for assisting the co.uk &.com sites using multiple platforms.
- Support the team on the projects sitting on the digital roadmap.
- Ownership of web KPI Gross/Net sales Conversion AOV UPT.
- Support the Assistant Merchandising Manager & The Head of Online Trading on all web trading operations.
- Responsible for content product & stock accuracy on the web.
- Support day to day online merch entailing customer journey from the landing page to checkout for UK and other international urls.
- Take initiatives on developing a seamless user experience on the website.
- Update homepage sorting algorithms sort & filter LHN/ top navigation with mobilefirst strategy.
- Assist in producing weekly trade reports sharing insights on WoW & YoY performances.
- Work alongside the online executives to ensure there is consistency in all live campaigns.
- Collaborate with the warehouse team to ensure CS queries & stock allocation are accurate & up to date.
- Flag missing stock and raise requests for higher stock allocation for bestsellers.
- Assist the merchandisers on PLP PDP accurate product recommendations etc.
- Own the reconciliation & any investigative procedures related to both gross & net sales.
- Implement AB tests online with a clear view of the desired outcome.
SKILLS & KNOWHOW
- Experience in online retail merchandising environment preferably womens fashion.
- Advanced excel google sheets & data management skills.
- Preferred user of Salesforce Commerce Cloud.
- Avid user of Google Analytics.
- Strong communication skills
- Experience or interest in HTML or any other coding language.
- Demonstrable experience of AB testing
BEHAVIOURS
- Passionate about the Apricot brand and the fashion industry in general; a true brand ambassador
- Delivers results in a timely manner
- Remains calm under pressure
- Able to work to tight and changeable deadlines
- Able to selfmanage and work on own initiative
- Relentlessly looks to improve working processes and practices with a commercial approach
- Resilient and remains positive in the face of challenge or adversity
- Selfmotivated and passionate about online fashion.
- High attention to detail excellent organization and time management skills
- Strong commercial outlook
- Flexible approach to the role