Director of Operations Luxury Dining
Director of Operations Luxury Dining
Posted on :
28-01-2025
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1 Vacancy
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Job Description
As the Director of Operations you will play a pivotal role in overseeing all aspects of our luxury dining establishment s operations. You will ensure the seamless coordination between kitchen service and support staff while maintaining the highest standards of quality and guest satisfaction. This role requires a dynamic leader with exceptional organizational skills financial expertise and the ability to deliver an unforgettable luxury dining experience.
Key Responsibilities:
Operational Leadership
- Manage daytoday operations ensuring efficient workflows and toptier service.
- Develop and implement strategies to optimize efficiency quality and guest satisfaction.
- Monitor and maintain compliance with health safety and food service standards.
- Manage daytoday operations ensuring efficient workflows and toptier service.
Team Management
- Recruit train and lead a highperforming team fostering a culture of excellence and collaboration.
- Conduct regular staff evaluations providing constructive feedback and growth opportunities.
- Quickly address operational or staffing challenges to maintain a positive work environment.
- Recruit train and lead a highperforming team fostering a culture of excellence and collaboration.
Financial Oversight
- Prepare and manage budgets control costs and maximize profitability.
- Track and analyze key performance indicators (KPIs) to identify and implement improvement opportunities.
- Collaborate with the finance team to ensure financial goals are achieved.
- Prepare and manage budgets control costs and maximize profitability.
Guest Experience
- Ensure every guest receives an exceptional dining experience with personalized service.
- Proactively address guest feedback to continuously improve services.
- Collaborate with the marketing team to create promotions and events aligned with the brand s vision.
- Ensure every guest receives an exceptional dining experience with personalized service.
Strategic Planning
- Stay ahead of industry trends and integrate innovative practices into daily operations.
- Collaborate with ownership and senior leadership to establish longterm goals for growth and success.
- Lead initiatives to enhance operational efficiency and maintain competitive positioning.
- Stay ahead of industry trends and integrate innovative practices into daily operations.
Compliance and Standards
- Ensure compliance with all regulatory standards including labor laws licensing and health regulations.
- Regularly review and refine standard operating procedures to align with best practices.
- Ensure compliance with all regulatory standards including labor laws licensing and health regulations.
Requirements
Required Skills:
- Fluency in English and Spanish (both verbal and written).
- Strong leadership and interpersonal skills to inspire and motivate teams.
- Exceptional financial acumen including budgeting forecasting and cost control.
- Outstanding organizational problemsolving and decisionmaking abilities.
- Expertise in delivering luxury dining experiences and understanding guest expectations.
- Ability to work in fastpaced highpressure environments.
- Excellent communication skills with the ability to manage and resolve conflicts effectively.
Benefits
- Competitive salary with performancebased bonuses.
- Opportunities for professional growth and advancement.
- Work in a dynamic innovative environment with a highly talented team.
- Access to exclusive events and networking opportunities.
- Comprehensive health dental and vision insurance options.
- Paid time off including holidays and vacation days.
Bachelor s degree (or equivalent) in Hospitality Minimum five years of working experience as EAM of Rooms, Director of Rooms, or Hotel Manager in luxury hospitality brands Proficiency in English and Spanish Excellent leadership, communication, and decision-making skills Solid experience with Financial Management, including P&L responsibility, revenue management, expense control, financial reporting, and budgeting Guest Relations skills, including exemplary communication and interpersonal skills, complaint resolution, exceeding guest expectations, and fostering guest loyalty
Employment Type
Full Time
Company Industry
Key Skills
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