Guest Service Agent
Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guests account upon completion of their stay. You will handle all guest enquires requests and comments promptly and efficiently ensuring their stay in the hotel is to their satisfaction.
Qualifications :
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
Additional Information :
Working for an International Brand with over 545 hotels worldwide!
Numerous opportunities to progress throughout every level of your career
Free medical insurance
A large offering of digital learning including LinkedIn courses eCornell virtual courses and on site development programs.
Discounts at all Minor Hotels and Lifestyle outlets around the world
Benefit from other local discounts i.e. Canal promotions and many more!
Team building activities
Global task force opportunities offering short term assignments in other locations
Wellbeing activities
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
