Assistant Branch Manager
Assistant Branch Manager
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Job Description
Assistant Branch Manager International Freight Forwarding
Atlanta GA
Salary: DOE
Position Summary
The Assistant Branch Manager (ABM) International Freight Forwarding (IFF) ensures that both Import and Export operations (Air and Ocean) in a Large Branch in the International Division is meeting all service commitments revenue and profit goals of the Branch. The ABM IFF overseas the implementation of the Branch security safety and quality systems administered by ISO 9001 TAPA CTPAT AS9120 and the Companys initiatives.
Essential Duties and Responsibilities
Imports (Air and Ocean)
The ABM IFF oversees the implementation of the import compliance systems and ensures compliance with applicable regulations including those administered by CBP FDA and corresponding agencies and regulations outside of the United States.
- Oversee the Import function in the Branch and ensures all activities are in compliance with federal and foreign regulations and are performed in an efficient and costeffective manner.
- Provide consultative support to Import Manager(s) and CHB Manager(s) to evaluate import requirements design corrective action plans where needed and drive the implementation of such plans.
- Ensure consistent application of standard operating procedures and import compliance audit programs in accordance with corporate and governmental guidelines.
- Provide training on policies procedures and service standards for customs clearance operations. Determines level of import compliance training required for all levels of staff in the Branch. Manages the proper administration of this training.
- Work with branch leadership and Sales teams to improve operations and expand the Branchs revenue from customs services.
- Actively participate in the RFP process related to full range of customs services.
- Ensure compliance requirements are factored in for all new business acquisitions and account development.
- Responsible for meeting key performance indicators targets for Import Operations.
Exports (Air and Ocean)
The ABM IFF oversees the implementation of the export processes and ensures compliance with applicable regulations including those administered by TSA FAA and corresponding agencies and regulations outside of the United States.
- Oversee the export function in the Branch and ensures all activities are in compliance with federal and foreign regulations and are performed in an efficient and cost effective manner.
- Provide consultative support to Export Manager(s) and Supervisor(s) to evaluate export requirements design corrective action plan where needed and drive the implementation of such plans.
- Ensure consistent application of standard operating procedures and compliance audit programs in accordance with corporate and governmental guidelines.
- Provide training on policies procedures and service standards for export operations. Determines level of export compliance training required for all levels of staff in the Branch. Manages the proper administration of this training.
- Work with Branch leadership and Sales teams to improve operations and expand the Branchs revenue from export services.
- Ensure compliance requirements are factored in for all new business acquisitions and account development.
SUPERVISORY RESPONSIBILITIES
- Responsible for supervising Import Managers CHB Managers Export Managers for both Air and Ocean departments.
- Carries out management responsibilities in accordance with the the companys policies and applicable laws.
- Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
Education and Experience
- Freight Forwarding/NVOCC /Logistics. An equivalent combination of education and experience may be considered.
- Included in this experience is 4 years of management experience.
- Must have extensive knowledge of both Import and Export Operations (Air & Ocean) in an International Freight Forwarder organization.
- Must be able to provide effective leadership to department managers in Import and Export operations.
- Ability to communicate professionally and effectively with internal and external customers verbally and in writing.
- Customs Broker License may be
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Employment Type
Full Time
