Role : Microsoft Level 2 Intune Administrator
Location : Coppell TX(Onsite)
Job Description:
Requirements:
- Intune Professional Certification preferred Minimum Five years of relevant work experience with mobile devices.
- Microsoft Office 365 MCSA certification preferred
- Knowledgeable in managing iOS and Android devices
- Excellent teamwork Time Management and organizational skills.
- Intermediate Microsoft SQL and PowerShell skills required.
- Good knowledge on certificatebased profile deployment
- Integration knowledge of onpremises services with Intune portal If required.
- Perform other duties as deemed necessary and assigned by the customer and management.
- Strong interpersonal skills and problemsolving abilities.
- Understanding of ITIL framework (Optional)
- Willingness to work in shifts.
Responsibilities:
- Support user in Enrolment of device via Company Portal.
- MDM: End to end knowledge on Intune/Endpoint Manager Admin Centre Console.
- Knowledge of Systems Administration for Components installed in Customer environment like:
- Application Proxy Connector
- Knowledge of Enterprise Mobility Security features covered under Modern workplace offering:
- Mobile device management Intune
- Data security
- Windows 10 Desktop virtualization
- Windows Autopilot Setup & Provisioning
- Knowledge of Microsoft 365 Identity & Access Management
- Conditional Access
- Data Loss Prevention
- Data Encryption
- Experience in customer support product support IT Admin Support consulting or solutions architect or systems development.
- Providing presales technical / architectural support and driving successful user adoption
- Technical experience with Microsoft 365 security (Windows Defender/Advanced Threat Protection Security and Compliance Centre EMS suite
- Maintain and update the Security Hardening parameters for installed OnPrem or Customer cloud tenant.
- Enforce MAM policies and procedures in the Intune environment.
- Mobile Application Management or MAM
- Allow/block/quarantine access to blacklisted applications.
- Application packaging via Intune App Wrapper
- Application Deployment via Intune on Win10 Devices
- Should have knowledge on VPP application management.
- Provide support for publishing applications into the Company Portal catalog and help deployment of those applications.
- Should have expertise on Application Deploy Upgrades and Application removal on all major platforms.
- Monitor for application compliance and configure auto enforcement policy to fix.
- Provide a platform for Mobile device environment including coordination with third parties and other teams within client ecosystem as needed.
- Distribute Software and apps over the air on all platforms & OS.
- Enable employee selfactivation of corporate and BYODs.
- Provide services for real time cost management (License Harvesting) and policy enforcement
- Optimize mobile carrier plan according to use requirements user profile studies and standards and policies.
- Provide device alerts and warnings for overages and roaming (If telecom polices are enforced).
- Provide authorized employees secure access to approved third party and private applications
- MIM Provide ability to enforce security and policy through rolebased models.
- Provide selfservice to enrol devices with authentication for secure provisioning
- Contribute to MDM capabilities development and improvement for a Persona Orientation Model
- Respond to requests from internal and authorized external business units in a timely manner.
- Prioritize and execute tasks in a timesensitive environment.
- Ability and desire to conduct research and resolve tickets from the end user community for mobile device issues and new products.
- Work with a team of engineers to plan design develop build and deploy new MDM solutions of different dept. within the customer network.