Job Title: Technical Writer
Location: Hybrid London E14
Salary: Competitive based on experience
About Our Client:
Our client is a leading player in the financial services sector known for delivering innovative solutions and excellent service. They are seeking a skilled and detailoriented Technical Writer to join their Product Management team.
About the Role:
As a Technical Writer you will be responsible for creating and maintaining comprehensive documentation to support financial products and services. This role requires the ability to translate complex technical and financial concepts into clear userfriendly content for diverse audiences.
Key Responsibilities:
- Develop update and manage user manuals product guides FAQs and other essential documentation.
- Ensure all documentation complies with industry regulations and internal standards.
- Simplify technical and financial information for clients stakeholders and internal teams.
- Collaborate with subject matter experts (SMEs) including product managers developers and analysts to ensure accuracy.
- Organise and maintain a comprehensive documentation library.
- Enhance user experience by creating content that improves understanding and usability.
- Develop training materials to support user onboarding and education about product features.
- Edit and proofread content for clarity grammar and consistency.
- Manage documentation projects from inception to completion ensuring timely delivery.
Requirements
- Bachelors degree in English Communications Technical Writing Finance or a related field.
- Proven experience as a technical writer preferably in financial services or technology.
- Strong understanding of financial products and services.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in crossfunctional teams.
- Strong organisational and project management skills.
- Meticulous attention to detail and a commitment to quality.
- Familiarity with financial industry regulations is a plus.
Benefits
This is your chance to join a dynamic and innovative organisation that values expertise collaboration and quality. Youll play a vital role in enhancing the usability and accessibility of financial products while working with a supportive and professional team.
If you re passionate about technical writing and have the skills to translate complexity into clarity we d love to hear from you.
Must Have: Minimum of 7-10 years experience in product management, with a specialised focus on alternative investments. Comprehensive knowledge of transfer agency operations and alternative investment fund structures across various jurisdictions. Ability to translate complex investment and regulatory requirements into clear, actionable development specifications. Exceptional communication skills, capable of articulating intricate concepts to diverse audiences. Strong analytical and problem-solving skills with a focus on innovative solutions. Desirable: Proficiency in Agile development methodologies. Familiarity with product management tools such as JIRA, Confluence, and FIGMA. Experience in process mapping and design using tools like Lucid Spark, Draw.IO, or Visio.