Digital Sales Sales Ops Lead Europe
Digital Sales Sales Ops Lead Europe
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Job Description
Digital Sales (Sales Ops) Lead Europe
In July 2024 Delivery Hero SE merged three of its marketleading food delivery businesses foodora and Yemeksepeti in Europe and foodpanda in Asia. All three businesses now make up the secondlargest organization within the Delivery Hero Group and leading food and QCommerce delivery in 18 markets in both regions.
We are on the lookout for a Digital Sales (Sales Ops) Lead; this role will manage and optimize lead generation and management across multiple countries in Europe focusing on achieving sales targets and improving vendor acquisition pipeline. This role involves implementing scalable strategies leveraging automation and tools and ensuring consistency through SOPs.
The Lead will identify and address inefficiencies analyze performance metrics and collaborate with crossfunctional teams to enhance the digital sales journey. The position will also oversee a small team in countries to support these initiatives while aligning with business objectives.
Major responsibilities
Oversee and manage the daytoday operations of Digital Sales across multiple markets ensuring optimal performance and achieving sales targets.
Manage lead generation and optimization processes to drive vendor acquisition at a local and country level.
Design and implement scalable strategies to minimize manual tasks using automation tools and outsourcing solutions.
Build execute and maintain SOPs to cover all aspects of Digital Sales tasks ensuring operational consistency and excellence.
Identify and innovate improvements in sales activities addressing inefficiencies to enhance growth and effectiveness.
Conduct competitor analysis to provide insights and inform strategies.
Collaborate with crossfunctional teams including marketing product and operations to ensure a seamless digital sales process.
Lead and support a small team in executing digital sales initiatives while maintaining high performance and alignment with objectives.
Job requirements:
8 years of experience in digital sales process design or lead management preferably in multicountry or international environments.
Proven track record in successfully implementing digital sales strategies and tools.
Strong experience with Salesforce or similar CRM platforms.
Analytical mindset with the ability to assess performance and identify opportunities for improvement.
Excellent communication and collaboration skills capable of working with internal and external stakeholders.
Leadership abilities to manage a small team and ensure alignment with organizational goals.
Additional Information :
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
