Healthcare Advisor
Healthcare Advisor
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Job Description
Are you passionate about delivering exceptional customer experiences Do you have a knack for solving problems while building positive relationships Join our team as a healthcare advisor and help make a difference for our healthcare professionals by using cuttingedge software solutions.
This is your chance to thrive in a dynamic collaborative environment and work with a global industry leader.
Why Youll Love This Role
- Schedule: Worklife balance is key! Enjoy Monday to Friday shifts (7:00 AM 5:30 PM rotational) with weekends off (Saturday & Sunday).
- Competitive Compensation:
- Base Salary: 830 EUR per 14 months
- Performance Bonus: 140 EUR monthly
- Meal Allowance: 7.23 EUR net/day
- Complexity Bonus: 10EUR monthly
- Career Growth: Receive comprehensive training and opportunities to work closely with sales marketing and product teams.
- Flexibility: After completing a sixmonth onsite period (permanent contract subject to a threemonth trial) you can choose between onsite work in Braga or remote work.
What Youll Be Doing
- Customer Support & Advisory: Provide professional assistance to healthcare professionals via phone guiding them through software functionalities and answering incoming queries.
- Proactive Training: Educate clients on using our services effectively ensuring they maximize the value of our products.
- Email Communication: Handle customer requests swiftly and efficiently through email providing clear and thorough responses.
- Collaboration: Partner with internal teams like sales marketing and product development to guarantee a seamless client experience and complete satisfaction.
What Were Looking For
- Languages: Proficiency in French (C2) and English (B2) is a must.
- Experience: While previous experience in a Contact Center or Customer Service role is a plus we welcome motivated candidates with a customercentric attitude.
- Skills: Strong communication abilities problemsolving mindset and adaptability to handle diverse customer needs.
Why Join Us
At our company youll not only build your career but also play a vital role in improving healthcare services. We believe in empowering our employees fostering growth and celebrating diversity.
Workplace: Onsite in Braga with potential remote opportunities after 6 months.
Take the next step in your career journey and join a team where your contributions matter!
APPLY TODAY and start making a difference!
Start date: 13/Feb/25
Employment Type
Full Time
