Data Analyst CRM Specialist - Temporary Role for 13 months
Data Analyst CRM Specialist - Temporary Role for 13 months
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Job Description
Position Overview
We seek a candidate with strong data analysis and insights skills. The ideal candidate will have a solid background in data analysis strong business acumen and a passion for analyzing customer data extracting meaningful insights and leveraging those insights to drive CRM strategies and tactics. You will work closely with crossfunctional global teams to extract insights from customer data develop future use cases and drive business growth through our CRM toolbox.
Key Responsibilities
- Analyze customer data to identify trends patterns and business opportunities for CRM strategy improvements.
- Collaborate with the global CRM team and the Value Stream Activate to drive strategy work customer journey automation future CRM use cases and hypotheses for A/B tests.
- Business analysiscontribute to weekly monthly and quarterly follow up on business performance from a CRM and customer data perspective.
- Followup of global triggered customer journeys and leverage these insights in journey optimization.
- Guide the regions and serve as the point of contact for all CRM reports and KPIs.
- Create and maintain data visualizations and reports to communicate insights to stakeholders.
- Prioritize and develop CRM report package and other data products on GCP.
Qualifications :
- Academic degree in Business Administration Economics or a related field.
- Previous experience in data analysis.
- Genuine interest in creating business value from data.
- Experience working with large data sets and complex business problems.
- Proficiency in SQL.
- Familiarity with data visualization tools such as Power BI
- Excellent problemsolving skills and attention to detail.
- Effective communication skills to collaborate with crossfunctional teams and present findings to nontechnical stakeholders.
- A team player who enjoys sharing knowledge with colleagues.
- Ability to work independently and manage multiple projects simultaneously in a structured and thorough manner.
Preferred Qualifications
- Previous experience working with customer data.
- Business understanding within the field of CRM.
- Experience with cloud analytics environments such as GCP.
If you are passionate about data eager to make a difference and thrive in a dynamic datadriven environment we encourage you to apply for this exciting opportunity.
Additional Information :
This is a temporary position with placement in Stockholm in the Pegasus office. If your experience skills and ambitions are right for this role please apply withCV in English.
Please do not send applications to individual email address due to GDPR we only accept applications through our career page. We look forward to receiving your application!
H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race gender gender identity sexual orientation ethnicity religion national origin disability or age. We strive to have a fair and inclusive recruitment process. Therefore we kindly ask you tonot attacha cover letter in your application as they often contain information that can easily trigger unintentional biases.
Kindly do not send applications to this email address due to GDPR we only accept applications through our career page.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
