Mental Health Clinic Manager
Mental Health Clinic Manager
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Job Description
About CHL / Company Profile
Canadian Health Labs (CHL) is a leading national healthcare solutions provider proudly delivering highquality healthcare services to various public and private sector organizations across Canada. Joining CHL means contributing to the safety and wellness of Canadians while embracing opportunities to explore diverse locations across our beautiful country.
Role Summary
CHL is seeking a dedicated and experienced Mental Health Clinic Manager to oversee and support our Veteran s Assessment Clinics. This pivotal role will involve leading daytoday clinic operations while fostering a collaborative and supportive team environment. The Clinic Manager will play an instrumental role in driving efficiency enhancing service delivery and ensuring a positive and safe work atmosphere that reflects a genuine passion for wellness and patient care.
Reporting Structure
This role will report to the Senior Executive Team.
Critical Accountabilities
Clinic Operations:
Plan lead and manage daily clinic operations to ensure seamless functionality.
Monitor and oversee revenue streams budget forecasting and financial performance.
Team Leadership and Development:
Supervise and mentor clinic team members providing coaching and professional development.
Motivate leadership teams to achieve objectives and conduct performance appraisals for managers.
Foster a collaborative and resultsdriven culture while empowering team members.
Quality Assurance and Client Care:
Ensure high standards of service delivery through consistent quality assurance (QA) practices.
Monitor reception appointment booking correspondence and client communications for efficiency and quality.
Lead efforts to deliver unparalleled standards of client satisfaction and quality medical care.
Program Development and Implementation:
Collaborate with stakeholders to develop and implement innovative clinical programs.
Build team alignment and buyin for new initiatives through strong collaboration skills.
Strategic Alignment:
Support CHL s vision mission values and strategic objectives through open and transparent communication.
Qualifications & Experience
Experience:
A minimum of five (5) years of progressive leadership or management experience preferably in healthcare private clinics or a similar serviceoriented industry.
Prior experience managing a mental health clinic is required.
Experience with project management and program implementation is highly preferred.
Demonstrated leadership skills including team building accountability and resultsdriven performance.
Commitment to customer satisfaction and quality assurance.
Experience with Electronic Medical Records (EMR) systems is an asset.
Education:
Bachelor s degree in Business Administration Healthcare Administration or Health Sciences is required.
A relevant graduate degree is considered an asset.
Skills:
Exceptional written verbal and presentation communication skills.
Proven ability to coach mentor and develop highperforming teams.
Strong organizational and problemsolving skills with attention to detail.
Ability to manage competing priorities effectively in a fastpaced environment.
Why Join CHL
At CHL we are committed to providing a work environment that promotes wellness teamwork and professional growth. By joining our team you will have the opportunity to make a meaningful difference in the lives of veterans while advancing your career in a supportive and innovative setting.
Compensation
Compensation Is based on experience and qualifications
Generous base incentive options
Mental Health Clinic Manager
Employment Type
Full Time
