Dedicated Teams Leader
Dedicated Teams Leader
Posted on :
21-01-2025
Employer Active
1 Vacancy
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Job Description
At Softgic we work with the most talented with those who create with those who love what they do with those who have 100% attitude because thats our #Coolture. Join our goal to make life easier with technology and be part of our team as a Dedicated Teams Leader.
Compensation:
COP 2M 3M/month.
Location:
Carrera 48 #76D Sur 52 of 302 Sabaneta Antioquia Colombia.
Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients aware that quality is an essential factor for us we incorporate the following principles into our policy:
- Deliver quality products and services.
- Achieve the satisfaction of our internal and external clients.
- Encourage in our team the importance of training to grow professionally and personally through development plans.
- Comply with the applicable legal and regulatory requirements.
- Promote continuous improvement of the quality management system.
What makes you a strong candidate:
- You are proficient in customer loyalty management customer needs analysis product categorization and recruitment.
- English Native or fully fluent.
Responsibilities and more:
- Convene and meet with different customers to maintain loyalty.
- Coordinate tasks for the maintenance of operations.
- Supervise that the work performed by the analyst meets the expected quality.
- Categorize the products and services offered.
- Understand the customers need and offer services that meet the need.
- Locate and recruit personnel for vacancies offered.
- Manage the invoicing of each client according to the compendium of hours worked per month.
- Manage personnel logistics (permits equipment workshop coordination scheduling client visits vacations etc.).
- Fill out and keep the opportunity charts PYG updated.
Benefits
- Were certified as a Great Place to Work.
- Opportunities for advancement and growth.
- Paid time off.
- Formal education and certifications support.
- Benefits with partner companies.
- Referral program.
- Flexible working hours.
Customer loyalty management Customer needs analysis Product categorization Recruitment
Employment Type
Full Time
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