Credit Management Specialist
Credit Management Specialist
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1 Vacancy
Job Description
Build Your Global Career Locally with Emapta
At Emapta we believe in empowering talented Filipinos to achieve their fullest potential without leaving their home country. Our positive workplace culture fosters collaboration and inclusion ensuring you feel valued and supported. With opportunities for personal development and career advancement we are committed to helping you build a fulfilling career that aligns with your aspirations. Join us to be part of a team that values your contributions and supports your growth all while staying rooted in your community.
Job Description
As a Credit Management Specialist you will assess manage and mitigate credit risks to safeguard the organization s financial stability. You ll evaluate customer creditworthiness enforce credit policies and collaborate with stakeholders to ensure smooth financial operations and timely payments.
Job Overview
Shift: SemiFlexi
Work Setup: Hybrid (Open to all Metro Manila sites)
- Manage finances focusing on credit control and debt collection by contacting clients with overdue accounts.
- Negotiate payment plans and follow up to ensure timely payments.
- Update client records to reflect payment histories and arrangements.
- Arrange and participate in meetings with clients to address and resolve disputes or queries.
- Maintain accurate and detailed financial records.
- Provide exceptional customer service to resolve outstanding debts.
- Ensure timely reporting reconciliation and payment allocation.
- Address queries related to invoices charges and payments.
- Handle disputes and provide advice on invoicerelated issues.
- Meet deadlines and issue statements of accounts.
- Adhere to established payment management and credit control policies.
- Collaborate with various departments to ensure smooth information flow.
- Provide relevant insights in debt collection meetings and recommend solutions for problematic clients.
- Foster a positive and collaborative team environment.
- Develop strategies to achieve individual and team goals.
- Participate in other accounting tasks as assigned.
- Prepare reports for government compliance as required.
- Create additional analyses and reports as needed.
- Perform other tasks as delegated by the manager.
Stakeholder Management
- Work closely with stakeholders to facilitate timely payments and address creditrelated concerns.
- Identify areas of concern assist in developing relevant solutions track progress and drive activities to completion.
Other Responsibilities
- Perform administrative or nonadministrative duties as assigned by the company s representatives through direct written orders or verbal assignments.
Requirements
The Qualifications We Seek
- A college graduate preferably with a degree in accounting or financerelated courses.
- Strong numeracy skills analytical abilities and attention to detail.
- Excellent written and verbal communication skills.
- Ability to negotiate payment terms and resolve disputes effectively.
- Capacity to remain calm under pressure with a diplomatic yet firm approach.
- Proficiency in data entry and processing.
- Intermediate knowledge of Microsoft Excel.
- Experience using collection software.
- A proven track record of at least 2 years in collections customer service or accounts/finance roles.
- Exceptional time management skills and the ability to prioritize a demanding workload.
Location Requirement:
- Must be willing to work in Ortigas Pasig and/or Mandaluyong City.
Benefits
Exciting Perks Await!
- HMO coverage upon regularization
- Competitive package
- Hybrid work arrangement
- Prime office locations (all Metro Manila sites; preferably Ortigas)
- Semiflexible shift schedule
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit )
- 24/7 free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Why We Stand Out Among the Rest!
Join Emapta a company recognized as one of the Best Places to Work for in Asia by HR Asia and The Philippines Best Employers for 2023. Our culture of care and empathy reflected in our 50/50 gender ratio ensures youll feel like part of the family from day one. Were dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers showcasing Filipino talent to the world. With 19 strategically located offices and over 800 clients youll have the opportunity to make a positive impact daily whether you prefer officebased or workfromhome options. Join us for a 100% virtual recruitment process and lets make magic together!
Working in Emapta not only provides you the certainty of working with a wellestablished organisation which nurtures the careers of almost 9300 team members it also places you in direct relationships with some of the world s leading and most innovative companies.
Tim Vorbach CEO
#EmaptaExperience
The Qualifications We Seek A college graduate, preferably with a degree in accounting or finance-related courses. Strong numeracy skills, analytical abilities, and attention to detail. Excellent written and verbal communication skills. Ability to negotiate payment terms and resolve disputes effectively. Capacity to remain calm under pressure with a diplomatic yet firm approach. Proficiency in data entry and processing. Intermediate knowledge of Microsoft Excel. Experience using collection software. A proven track record of at least 2 years in collections, customer service, or accounts/finance roles. Exceptional time management skills and the ability to prioritize a demanding workload. Location Requirement: Must be willing to work in Ortigas, Pasig, and/or Mandaluyong City.
Employment Type
Full Time
