Global IT Support Specialist
Global IT Support Specialist
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
IT Support
You obtain a healthy diet or you are thinking of starting one Every week fresh fruit is delivered to the office and in your lunch breaks you can challenge your colleagues in a game of foosball or table tennis.
Whether you commute by car or public transportation the office is easy to reach as it is situated next to the highway and the train station.
Duties and responsibilities
The Global IT Support role is a generalist position responsible for providing courteous and professional IT support to employees and clients at local offices. Key tasks include setting up maintaining and upgrading hardware and software responding to IT tickets promptly managing assets escalating issues and assisting global team members. The role requires travel across Europe to support various offices.
Responsibilities:
Respond to IT tickets promptly and resolve enduser issues.
Assist other locations with user issues.
Install and support LAN/WAN environments.
Maintain logs and reports of user support requests.
Provide training and documentation for IT applications/equipment.
Manage assigned applications and systems.
Work with department leaders to understand business needs for IT changes.
Ensure confidentiality of processed information.
Provide weekly updates to the IT Manager.
Conduct biannual laptop audits.
Maintain enduser applications like email backups user accounts and phone systems.
Uphold network security measures.
Stay updated on remote access products.
Perform additional duties as assigned.
Required skills/Experience:
Associate or bachelor degree preferably within IT field.
Technical support experience having a sound knowledge of networks computers tablets troubleshooting repair and configuration including MS Office and MS Windows.
Fluent in the English language verbally and written
Structured way of working. Proactive attitude flexible Stress resistance and able to work with deadlines
Being a team player with good communication skills
Salary and benefits
Salary 2750 gross
25 holidays
25 contribution to the mandatory health insurance of Dutch citizens
15 contribution for your gym membership
Pension plan
Commute travel allowance covering 100% of public transportation
Annual salary/ performance reviews
For more information about this role contact Jan Andries Stam or(also WhatsApp messages).
IT support
Education
Bachelor
Employment Type
Full Time
