Desktop Support Technician L1 BE
Desktop Support Technician L1 BE
Posted on :
23-01-2025
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1 Vacancy
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Job Description
Are you a skilled Desktop Support Technician ready to take your career to the next level Join our dynamic team in Belgium where you ll play a pivotal role in providing topnotch hardware and software support while enjoying exciting benefits.
Key Responsibilities
- Deliver first and secondlevel support to resolve hardware software and application issues onsite.
- Document resolutions and maintain ticket updates in the system.
- Troubleshoot and resolve:
- Windows OS (XP 7 8.1 10 and 11).
- Microsoft Office 2010 Office 365 and Cisco Jabber.
- Windows OS (XP 7 8.1 10 and 11).
- Install upgrade and maintain IT equipment including printers peripherals and mobile devices (iOS/Android).
- Conduct network and connectivity troubleshooting using diagnostic tools.
- Collaborate with thirdparty vendors to resolve complex AV issues.
- Perform preventative maintenance and remedial repairs on IT equipment.
- Thrive in a projectbased environment requiring flexibility and teamwork.
Requirements
- Education: Bachelor s Degree in Computer Science or related field (or equivalent experience).
- Certifications: CompTIA A Microsoft Certified Professional (MCP) or higher.
- Experience:
- 12 18 months in desktop support services (DSS).
- 12 18 months in technical project management or customer engagement.
- 12 18 months in desktop support services (DSS).
- Technical Expertise:
- Windows OS Active Directory GPOs and Enterprise Antivirus solutions.
- Office 365 and mobile device management.
- Basic knowledge of IT networks servers audio/visual and telecoms.
- Windows OS Active Directory GPOs and Enterprise Antivirus solutions.
- Languages:
- Fluent in English (B2 or higher) and French (B2 minimum).
- Dutch is a plus but not mandatory.
- Fluent in English (B2 or higher) and French (B2 minimum).
Additional Requirements
- Valid driver s license and clean driving record for eligibility for a corporate car.
- Fulltime onsite availability in Belgium.
- Must hold a Belgian or EU passport or permanent residency with unrestricted work rights.
- Flexibility to work offhours and weekends when required.
- Strong problemsolving multitasking and communication skills.
Benefits
What We Offer
- Competitive salary and benefits package.
- A corporate car for candidates with a valid driver s license and a clean driving record (no serious traffic violations).
- Opportunities for career growth and professional development.
- A collaborative and supportive work environment.
Why Join Us
We value our team members and are committed to creating an environment where you can thrive. From providing you with the tools you need to succeed to offering a corporate car for convenience we go the extra mile to ensure you re supported.
Apply today and take the wheel of your career with us!
Employment Type
Full Time
Key Skills
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