Position Title: Zoho CRM Specialist
Work Setup: Work from Home/Work from Office
Salary: Php 30000.00 Php 40000.00
Schedule: Monday Friday 9:00 AM 5:30 PM Melbourne VIC AU Time or 6:00 AM 2:30 PM PH Time (During DST)
Holidays: Melbourne VIC Holidays
Join us as we help you become more competitive in the global talent pool! With our clients 3Es (Experience Expertise and Exceptional Results) they have established a reputation to be a reliable and trusted partner for companies looking to streamline their operations improve their bottom line and lead them to success.
JOB DESCRIPTION FOR A ZOHO CRM SPECIALIST
Responsibilities as a Zoho CRM Specialist:
Set up new clients in Zoho CRM as part of client onboarding ensuring their account is customized to their specific needs.
Train or teach each client how to use Zoho CRM covering key features such as lead management reporting automation and workflow setup.
Handle ongoing customer service issues troubleshooting and resolving CRMrelated challenges as they arise.
Maintain strong relationships with clients offering guidance and support to help them get the most out of their CRM system.
Gather feedback from clients to identify areas for improvement in the CRM setup and service delivery.
Qualifications as a Zoho CRM Specialist:
Experience with CRM systems (Zoho CRM experience preferred).
Excellent English communication skills both verbal and written.
Strong Customer Service skills.
Ability to troubleshoot and resolve technical issues.
Excellent organizational skills and attention to detail.
Ability to work independently and manage multiple client accounts simultaneously.
Experience working with an Australian client is a plus.
Your love for Boomering will jumpstart with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where worklife balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Companyprovided full setup for desktop/laptop with a backup internet
Free preemployment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISOcertified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Futureproof your career and pursue your passion with Boomering! We want career thrillseekers who are committed to growth as much as we are.
Website: boomering.ph
Career Portal:
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
This is a remote position.
Education
BS Information Technology or any related courses