Customer Service Representative
Customer Service Representative
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1-3years
$ $ 17 - 19
1 Vacancy
Job Description
- Assist customers with seeking solutions to specific and individualized situations.
- Prioritize customer needs.
- Assist with trouble shooting issues.
- Learns understands and uses our Inventory Management Tool(s)
- Proven ability to handle or diffuse escalated complaints and/or cases of unsatisfied customers.
- Proven ability to articulate the distinct aspects of services and products
- Knowledge of how to develop clientfocused achievable and differentiated solutions.
- Motivate staff to improve customer service with clients.
- Cultivate lasting relationships with the Sales Team to grow customer loyalty.
- Meet with the Senior Sales and Customer Service Supervisor to assess the companys performance.
- 8 hour shifts (Max)
- Weekends as needed
- Day Shift (9:00 AM 5:00 PM)
Requirements
- Excellent listening negotiation and presentation skills
- Excellent written and verbal communications skills
- Great interpersonal and customer service skills.
- Ability to answer high volumes of calls and emails on a daily basis.
- High patience tolerance
- Outstanding written and verbal communications skills.
- Indepth knowledge of marketing techniques and best practices.
- Capacity to manage various projects and work to tight deadlines.
- Excellent organizational and multitasking skills.
- Ability to multitask in a fastpaced environment.
- Strong analytic and problemsolving skills.
- High School Diploma or Bachelor s degree required.
- Entry Level
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Job Requirements Excellent listening, negotiation, and presentation skills Excellent written and verbal communications skills Great interpersonal and customer service skills. Ability to answer high volumes of calls and emails, on a daily basis. High patience tolerance Outstanding written and verbal communications skills. In-depth knowledge of marketing techniques and best practices. Capacity to manage various projects and work to tight deadlines. Excellent organizational and multitasking skills. Ability to multi-task in a fast-paced environment. Strong analytic and problem-solving skills. High School Diploma or Bachelor s degree required. Entry Level
Education
* High School Diploma * Bachelor Degree in Art or Science; Writing, Business Administration, or similar field preferred
Employment Type
Full Time
