Job Description
Role: Admissions Counselor
Department: Admissions
Location: MumbaiLower Parel (West)
Work Mode: 100% Work from Office
Why IIDE:
At IIDE we are dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions. As a leading institution in digital education we offer competitive salaries and numerous opportunities for career development. Join us to be part of a dynamic team focused on shaping the future of digital marketing education and making a significant difference in students lives.
About the Role:
As the Admissions Counselor at Lower Parel westMumbai you will play a pivotal role in guiding students about IIDE s Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment revenue and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.
What Youll Do:
Lead Management & Conversion:
- Manage and convert leads for various digital marketing programs.
- Own the complete sales closing life cycle for assigned leads.
- Achieve weekly enrollment revenue and collection targets.
Counseling & Coordination:
- Provide detailed information and counseling to prospective learners via phone email and chat.
- Interview and coordinate admissions formalities for new joiners.
- Attend walkins and counsel potential learners on admissionsrelated queries.
- Follow up with prospective leads who have visited IIDE.
Fee Collection & Vendor Coordination:
- Assist students in the fee collection process.
- Coordinate with external vendors such as education loan providers for seamless admissions.
- Work with different departments to ensure a hasslefree admission process.
Sales Optimization & Reporting:
- Improve and maintain sales conversion rates.
- Generate referral sales and reactivate old/lost applications to meet batch targets.
- Maintain a revenue mindset optimize sales strategies for existing product mix and deliver on KPIs.
Requirements
Experience:
- 23 years of work experience in a similar role.
Skills:
- Outstanding communication (written and verbal) and presentation skills.
- Strong interpersonal skills and ability to build trust with potential learners.
- Excellent closure techniques and convincing skills.
- Ability to multitask and work effectively in highpressure fastpaced environments.
- Revenuefocused with a strong ability to think numerically and optimize sales strategies.
Traits:
- Hardworking dedicated and determined.
- Great listener and trustworthy individual.
- Must be residing in Delhi.
Expected Deliverables/KPIs:
- Meet weekly and monthly admissions targets.
- Generate referral sales as per targets.
- Reactivate old/lost applications to ensure batch target achievement.
- Improve and maintain sales conversion rates.
Fresh graduates are encouraged to seize this opportunity! We warmly welcome women seeking to reignite their professional journey. Graduates from diverse backgrounds including BCOM, BA, BSc, and engineering graduates interested in transitioning to corporate, sales, and business development roles are encouraged to apply.