Operations Associate

Administrative Support & Compliance

• Assist in maintaining a safe and healthy work environment by adhering to and enforcing operational standards and regulations.
  

• Ensure that OSHA and relevant business permit certificates for all offices are renewed on time.
  

• Liaise with employees and external providers to ensure all permits statutory documents and travel insurance for international and travelling staff are secured and up to date.
  

• Maintain updated organisational policies including medical and travel policies and act as a point of contact for external service providers.
  

• Monitor compliance with operational policies and procedures flagging areas of concern to the Ops and Compliance Lead.
  

• Maintain an inventory of organisational assets and ensure proper allocation maintenance and timely replacement of equipment and supplies as needed.
  

Procurement Management

• Support office purchases including supplies IT equipment and vendor contracts ensuring compliance with organisational policies and costefficiency.
  

• Guide procurement processes including reviewing negotiating and managing office rental utilities and insurance contracts.
  

• Ensure purchase orders and financial entries are accurately recorded and approved in relevant systems.
  

• Oversee procurement compliance for companywide and programmelevel initiatives ensuring alignment with organisational and regulatory standards.
  

Operational Coordination

• Oversee daytoday operations of Kenya offices including rent utilities and office maintenance ensuring seamless service delivery.
  

• Collaborate with country teams and general managers to provide operational support across all AMI geographies.
  

• Liaise with managers and staff to coordinate travel arrangements in line with organisational policies ensuring accurate budget allocation and entity payment.
  

Policy & Document Management

• Maintain accurate and uptodate operational documents procedures and reference materials.
  

• Support the Ops and Compliance Lead in managing the organisation s resource centre ensuring easy access to and security of key documents.
  

• Develop and maintain a centralised system for storing reviewing and sharing organisational policies and procedures.
  

Risk Management Support

• Assist in implementing risk management frameworks and operational policies ensuring compliance with legal and regulatory requirements.
  

• Monitor operational risks and support efforts to mitigate issues proactively.
  

Requirements

• Bachelor s degree in Business Administration Operations or a related field.
  

• 4 years of experience in operations administrative support or procurement roles.
  

• Familiarity with compliance frameworks and organisational policies.
  

• Proficiency with operational and financial management tools such as NetSuite is a plus.
  

• Highly organized and able to manage multiple tasks efficiently ensuring compliance and accuracy in all processes.
  

• Ability to manage multiple projects simultaneously while meeting deadlines.
  

• Strong interpersonal skills to work effectively with internal teams and external providers.
  

• Proactively identifies operational bottlenecks and works to resolve them.
  

• ProblemSolving: Proactively identifies operational bottlenecks and works to resolve them.
  

• Accountability: Demonstrates a strong sense of ownership for responsibilities ensuring followthrough and consistency.
  

Benefits

• Be the best: We work really hard are proud of what we do and love delighting our clients with quality.
  
• Own it: We step up to the task never pass the buck and hold ourselves accountable for delivering results.
  
• Push the limits: We ask why embrace failure and try new things. We never settle.
  
• Do what s right: We act with integrity confront dishonesty treat people fairly and strive to contribute to the greater good
  
• Always care: We don t have ego it s always team before me . We are kind we celebrate each other s success and we care enough to give honest feedback.
  

• Monthly team social events and biannual team buildings.
  
• Regular learning and coaching opportunities.
  
• A hybrid working model
  

• A screening interview with our Talent Team.
  
• An interview with your Direct manager.
  
• A case study assessment.
  
• A final interview with the Head of your Department.