Digital Adoption Intern
Digital Adoption Intern
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Job Description
Position overview:
The Digital Adoption Intern will assist with building training materials for Veolia Water Technologies and Solutions (VWTS) digital products. This will include building digital guidance content using the WalkMe software platform.
As part of the VWTS Digital team you will work with a crossfunctional team ranging from software portfolio leaders to digital client service specialists to drive improved user adoption and user experience to our digital products such as but not limited to InSight APM. You will also leverage user behaviour analytics to prioritize content delivery.
The specific work assignments will be geared towards your level of experience and education to make sure that you are successful in your role. You will also be exposed to a fast paced work environment where there are expectations surrounding team engagement meeting deadlines and presenting your results.
Nature of work:
In this role your responsibilities will include (but are not limited to):
Build digital guided training content using the WalkMe Editor software
Participate in demo sessions to present work and receive feedback
Document and develop training materials for servicing and maintaining all created content
Cataloguing existing training materials and identifying the gaps
With the help of WalkMe analytics understand product usage metrics to develop the digital adoption content roadmap
Ideal Applicant:
Ability to learn new software packages quickly
Ability to communicate effectively and contribute to team and department initiatives
Ability to manage time and prioritize tasks at hand
Comfortable with a fastpaced work environment
Good technical writing and oral communication skills
Demonstrated ability to establish and maintain relationships with coworkers
Useful skills or abilities:
Proficiency with WalkMe development Google Suite products such as Google Meet Chat Docs Sheets Slides etc.
Basic knowledge of computer programming
Additional Information :
All your information will be kept confidential according to EEO guidelines.
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
