SNAP DEPUTY DIRECTOR
SNAP DEPUTY DIRECTOR
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Job Description
APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE
Family Independence Administrations provides temporary help to individuals and families with social service and economic needs to assist them in reaching selfsufficiency via essential and diverse programs/services such as: temporary cash assistance SNAP childcare eviction prevention services adult protective services job training employment plans/support domestic violence assistance child support enforcement etc.
Under the direction of the SNAP Center Director of the SNAP Program with wide latitude for independent initiative and judgment the SNAP Deputy Director coordinates the daytoday operations of the Family Independence Administration SNAP centers engaged in determining eligibility authorizing and issuing expedited and recurring food stamp benefits to employable participants applying for food stamps.
FIAs SNAP is recruiting for one (1) Principal Administrative Associates III to function as a SNAP Deputy Director who will:
Coordinate and provide guidance to the section supervisors who oversee the food stamps
reception application and recertification processing units at each food stamp site ensuring
that eligible individuals are serviced in an expeditious manner and in compliance with Federal
State and Local laws and regulations.
Review procedures and provide proper interpretation of Federal and State procedures and
regulations to resolve issues related to food stamp eligibility processing; intervenes in difficult
cases to ascertain that rules of determination are properly applied; liaise with the Food Stamp
Fair Hearing unit to ensure that documentation requested supports the agencys position so that
fair hearings are properly adjudicated.
Monitor and consult with the Site Manager on overall Food Stamp problems; evaluate situations
where clients may require emergency appointments the same day; authorizes emergency
payments and provides guidance in difficult or unusual cases.
Review weekly activities and prepare statistical administrative reports detailing the Food Stamp
activities for the Site and the Regional Managers to assist them in measuring the cases
completed and in determining needed changes or improvement of methods; recommend
appropriate corrective action as necessary.
Liaise with Office of Quality Assurance (OQA) in auditing food stamp application cases and
monitoring case management activities to ensure proper eligibility determination and that cases
are handled according to Agency guidelines and are in compliance with current Social Services
laws.
Oversee the implementation of new and/or revised food stamp policies and procedures; evaluates
the clients scheduling and monitors case processing activities; conduct regular reviews of outcome
reports audits and assesses participants feedback.
Work Location: 2500 Halsey Street Bronx NY
Hours/Schedule: Monday Friday 9:00am5:00pm
Qualifications :
1. A baccalaureate degree from an accredited college and three years of satisfactory fulltime progressively responsible clerical/administrative experience one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory fulltime progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in 1 above; or
3. A fouryear high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and five years of satisfactory fulltime progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in 1 above;
4. Education and/or experience equivalent to 1 2 or 3 above. However all candidates must possess the one year of administrative or supervisory experience as described in 1 above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in 1 above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
