Senior Product Manager - Customer Product
Senior Product Manager - Customer Product
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Salary Not Disclosed
1 Vacancy
Job Description
Product Management:
- Contribute to defining the vision strategy and roadmap for your products ensuring alignment with Lendi Groups strategic objectives.
- Collaborate with Data Science Data Technology and Product teams to develop solutions & products.
- Gather and prioritise product requirements working closely with business stakeholders to ensure products meet customer broker and buyers agent needs and business goals.
- Track and report on product performance metrics making datadriven decisions to iterate and improve products.
- Develop and implement go to market strategies
Stakeholder Management:
- Engage with key stakeholders across various business units to gather insights communicate progress and ensure alignment with business priorities.
- Maintain a continuous discovery and feedback loop to refine product requirements ensuring they meet the evolving needs of customers brokers and the business
- Facilitate crossfunctional collaboration to drive the development and adoption of our products ensuring a seamless integration into existing workflows and systems.
Market and User Research:
- Conduct market research to stay informed about industry trends emerging technologies and competitive products.
- Support and participate in user research activities to understand customer pain points behaviours and needs and utilise these insights to identify and prioritise opportunities for innovation (including AIdriven innovation).
Vendor Engagement:
- Support vendor assessments against business technical and commercial requirements
- Support vendor engagements and supplier onboarding processes.
Agile:
- Manage the product lifecycle from ideation to launch ensuring timely delivery of highquality products.
- Develop and maintain detailed plans including timelines milestones dependencies and resource allocation that are aligned to an Agile delivery approach.
CustomerCentric Focus:
- Champion the voice of the customer and broker in all product decisions ensuring that products deliver value and enhance the overall user experience.
- Develop clear and compelling product messaging that resonates with both internal and external customers.
- Anticipate the needs painpoints and desires of end users demonstrating a sophisticated understanding of empathy and the Users best interests.
Continuous Learning and Improvement:
- Stay current with the latest developments in AI technology and product management practices.
- Participate in ongoing training and professional development to continuously improve skills and knowledge relevant to the role.
Qualifications :
Experience:
- Significant experience in a Product Management role
- Developing and implementing innovative products & solutions through recognising stakeholder needs and expectations.
- Leading projects and significant process improvements based on key drivers of success in functional area.
- Advanced understanding of the core concepts and trends within the industry.
- Experience working in Agile crossfunctional teams and managing product lifecycles from concept to go to market.
- Experience in Home Loans is desirable
Skills:
- Strong analytical skills with the ability to translate complex problems/strategies/feedback and needs into actionable product strategies.
- Excellent communication and interpersonal skills with the ability to influence stakeholders.
- Proficiency in agile project management tools and methodologies including Atlassian suite.
- Experience using Jira Confluence Whimsical Figma
Attributes:
- Customerfocused mindset with a passion for innovation and delivering exceptional user experiences.
- Selfmotivated detailoriented and able to manage multiple priorities in a fastpaced environment.
- Strong problemsolving abilities with a proactive and solutionoriented approach to challenges.
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Were committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending for good.
We support our people in a variety of ways but a few of the benefits that our people rave about include:
- Weve fully embraced flexible working
- A vibrant relaxed yet professional culture
- Wellness initiatives with a strong focus on psychological safety
- We offer generous Paid Parental Leave: we celebrate our growing Lendi Group family with 1826 weeks leave for primary carers and up to 4 weeks for secondary carers
- An additional weeks Loyalty Leave each year after reaching 3 years service
- A 24/7 Employee Assistance Program service providing counselling and support
Were committed to building a diverse and inclusive community for everyone at Lendi Group. Creating a culture that is representative of the world we live in makes us better people and our organisation gains tangible benefits ultimately this creates a melting pot of creativity.
#lendigroup #LIGR2 #LIremote
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
