Resources FIFO Operations Coordinator
Resources FIFO Operations Coordinator
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Job Description
- Embrace the challenge of delivering exceptional services to our Resource customers.
- Seize the opportunity to develop grow and diversify your career.
- Permanent fulltime role with shift work based in Brisbane.
Today were busy planning for tomorrow. We look to the future to guide the way we innovate helping us stay relevant and responsive in an unpredictable industry. Weve always been pioneers and were proud to see that spirit in our people today. Our resilience has helped us through good and tough times and it still drives us to keep pushing the challenging expectations today.
Our customers come first. Were constantly challenging ourselves to reimagine our customer experience and work hard to connect and build trust. Ultimately our service should make people feel at home no matter where they are. We understand our priorities and what needs to be delivered taking the initiative to keep things moving. Navigating through our complex work environment we bring teams and individuals together to deliver on our customers expectations.
As the Resources & FIFO Operations Coordinator you will be working closely with strategic and bluechip corporate customers and delivering on their expectations. You will be responsible for planning coordinating and delivering key service initiatives and contracted responsibilities whilst complying with guidelines and processes. The position operates on a Sunday to Friday basis with potential overtime opportunity for additional work dependent on operational requirements. This diverse role will utilise your customer service focus and problem solving skills with a strong emphasis on teamwork capabilities.
Youll have:
- Proven experience in managing corporate client relationships effectively.
- Exceptional customer service skills coupled with excellent written and verbal communication abilities.
- Ability to collaborate with various departments including Catering Network and Operations ensuring seamless coordination.
- Experience with GDS platforms such as Amadeus and/or Reservations is highly desirable.
- Willingness to work flexible hours including beyond scheduled shifts during periods of disruption.
- Strong team player with the capability to work independently when needed.
- Highly skilled in multitasking and time management to handle competing priorities efficiently.
- Quick thinking and the ability to multitask while maintaining a high level of attention to detail.
- Selfmotivated with excellent organizational skills a proactive mindset and a strong ability to contribute to problemsolving initiatives.
Why Qantas
Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment.
- You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
- Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.
- Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story get in touch today.
Applications close Thursday 30th January 2025
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
