Human Resource Manager
Human Resource Manager
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Job Description
Job Summary
The HR Manger is responsible for overseeing all aspects of human resources practices and processes within the organization. The role ensures the proper implementation of HR policies promotes employee engagement and fosters a productive and healthy work environment. The HR Manager serves as a key strategic partner to senior management ensuring that HR strategies align with overall business objectives. The HR Manager will report to the Managing Director (MD) with a dotted line reporting relationship to the General Manager (GM)
Responsibilities:
1. Recruitment & Onboarding
- Develop and implement recruitment strategies to attract highquality candidates.
- Manage the full recruitment cycle including job postings schedule interviews and organize the selection and placement of staff.
- Conduct onboarding program for new staff to ensure smooth integration into the company culture and processes.
- Maintain a talent pipeline for future staffing needs.
2. Employee Relations & Conflict Resolution:
- Maintain a talent pipeline for future staffing needs
- Serve as a point of contact for employees addressing grievances and concerns professionally.
- Mediate and resolve conflicts between employees and managementensuring fair and consistent treatment.
- Promote a positive workplace culture that encourages open communication and employee wellbeing.
3. Performance Management:
- Oversee the development and implementation of performance evaluation systems.
- Provide guidance and support to managers and employees on performance improvement plans.
- Monitor employee progress and ensure that underperformance is addressed effectively.
4.Compensation & Benefits Management:
- Design and manage competitive compensation packages and employee benefits programs.
- Regularly review salary structures making recommendations based on market trends and organizational objectives.
- Ensure compliance with labor laws and regulations regarding compensation.
5. Learning & Development:
- Identify training needs across the organization and develop and conduct training programs training that enhance employee skills.
- Organize workshops seminars and mentorship opportunities for employees.
- Foster a learning culture by promoting professional development and career growth.
6. Compliance & Legal:
- Ensure that the company complies with all labor laws including health and safety regulations anti discrimination policies and employment standards.
- Update and maintain employee handbooks and HR policies ensuring they reflect current legal requirements.
- Manage employee records and ensure data privacy is upheld in accordance with company policy and local laws.
7. HR Policy Development & Implementation:
- Develop and implement HR policies that promote a healthy and productive work environment.
- Communicate Management /HR policies effectively to all employees and ensure consistent enforcement.
- Regularly review and update policies in response to new laws regulations or business needs.
8. Employee Engagement & Retention:
- Develop strategies to improve employee morale and engagement including reward programs wellness initiatives and social activities.
- Monitor employee turnover and implement retention strategies to reduce attrition.
- Conduct exit interviews and provide analysis on employee turnover trends.
9. HR Analytics & Reporting:
- Analyze HR metrics (e.g. turnover rates absenteeism and employee satisfaction) and prepare reports for senior management.
- Make datadriven recommendations to improve HR practices and business outcomes.
- Track and report key HR performance indicators.
Requirements
- Leadership and decisionmaking skills.
- 45 years in retail having worked with a minimum of 100 staff at a time.
- Conflict resolution and mediation.
- Strategic thinking and business acumen.
- Attention to detail and strong organizational skills.
- Ability to work under pressure and manage multiple priorities.
- High emotional intelligence and interpersonal skills.
Work Environment:
The HR Manager may need to work extended hours during peak periods or in response to urgent situations.
Employment Type
Full Time
