Sr Infrastructure Engineer
Sr Infrastructure Engineer
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Job Description
Basic Function and Scope of Responsibility:
The Infrastructure Engineer is primarily responsible for engineering configuration installation maintenance and upgrade of the Companys infrastructure including physical and virtual servers storage backups and disaster recovery planning. This role requires deep technical expertise strategic thinking and the ability to lead complex projects.
Essential Job Duties:
Level I Minimum
- Assist in research evaluation and recommendation of hardware and software such as servers storage (SAN/NAS) and backup software.
- Assist in supporting corporate servers user desktops etc.
- Assist in designing configuring or upgrading the virtual server environment.
- Assist with basic troubleshooting of backup and archiving.
- Assist in identifying diagnosing and resolving connection reliability or performance issues.
- Keep the workroom neat organized and secure.
- Work under close to moderate supervision with limited latitude for independent judgment.
- Consult with senior peers on noncomplex projects to learn through experience.
- Apply basic application management and administration skills with a moderate level of proficiency.
- Represent the department and the organization favorably and in accordance with established Company standards and associate attributes.
- Work within defined ITIL processes such as change and incident management.
- Other duties as assigned by management.
Level II Fully meets the responsibilities of Level I plus the following:
- Manage Windows patching security updates and software rollouts for all sites.
- Research evaluate and recommend hardware and software such as servers storage (SAN/NAS) as well as backup software.
- Support of corporate servers in onpremise hybrid and cloud environments.
- Design configure or upgrade server and storage environments.
- Assists with advanced troubleshooting backup and archiving.
- Identify diagnose and resolve connection reliability or performance issues.
- Work within and assist with the management of defined IT processes and procedures including Systems Development Life Cycle methodology.
- Work with little to no supervision with latitude for independent judgment.
- Consult with senior peers on medium to complex projects.
- Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals.
Senior Fully meets the responsibilities of Level II plus the following:
- Work with little to no supervision with extreme latitude for independent judgment.
- Proficient in all levels and phases of Infrastructure support.
- Partner with key vendors to maintain an understanding of new technology and leading practices.
- Serve as an escalation point for issues beyond project team authority; resolve conflicts involving scheduling resources or technical issues.
- May be responsible for helping develop the departments budget for personnel capital and/or operation expenses.
Qualifications :
Essential Knowledge Skills and Abilities:
Level I Minimum
- Bachelors degree in computer science business or equivalent experience
- Minimum of 13 years of experience with server support a must.
- Active Directory Domain Management and Group Policy Experience.
- Windows Deployment Services Experience.
- Critical thinking and problemsolving ability
- Ability to multitask
- Knowledge of reference lab operations and processes a plus
- Knowledge and management of System Development Lifecycle Methodologies a plus
- Experience in maintaining technical documentation to ensure efficient planning and execution
- Goaloriented with excellent time management and organizational skills
- Excellent interpersonal skills with the ability to interact effectively and work efficiently with people at all levels in an organization
- Excellent verbal & written communication skills
- Keenly attentive to detail
- Ability to keep sensitive information confidential
- High level of proficiency with PCbased software programs including MS Office suite and project management tools MS Project preferred
Level II Fully meets the qualifications of Level I plus the following:
- Minimum of 37 years server support a must preferably Windows& 2025 server
- Minimum of 37 years of experience managing VMware and HyperV virtual server environments
- Minimum of 37 years in managing designing configuring and upgrading backup solutions
- Minimum of 37 years managing designing configuring and upgrading storage solutions
- Experience supporting Microsoft Exchange environments
- Experience supporting Linux server environments.
- Experience managing automated enterprise patching and software deployments.
- Experience using and applying System Development Lifecycle Methodologies
- Previous experience in a reference lab or similar regulated/controlled environment
- Basic scripting experience in a common scripting language such as PowerShell or Python.
- Experience using an automation platform such as Ansible Chef or Puppet.
Senior Fully meets the qualifications of Level II plus the following:
- 7 years server support
- 7 years of experience designing configuring and upgrading VMware virtual server environments.
- 7 years of experience in managing designing configuring and upgrading backup solutions
- 7 years of experience in managing designing configuring and upgrading storage solutions
- Demonstrated positive experience with System Development Lifecycle Methodologies
- Technical certification such as Microsoft or Linux professionallevel certification
Physical Requirements:
- Physical dexterity sufficient to use hands arms and shoulders repetitively to operate a keyboard and other office equipment use a telephone access file cabinets and other items stored at various levels including overhead
- Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance over the telephone and in a group setting
- Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
- Mental acuity sufficient to collect and interpret data evaluate reason define problems establish facts draw valid conclusions make valid judgments and decisions
The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Information :
Schedule:
- MondayFriday 8:00am5:00pm
What we offer:
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Clinical Diagnostics is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
