Professional Services Associate
Professional Services Associate
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Job Description
About Arbolus
Arbolus connects Private Equity Investors and Consultants with subject matter experts across industries for research enabling seamless knowledge exchange via a digital platform.
Since 2018 weve been reinventing the expert network industry with a techdriven approach helping clients gain deeper insights while empowering experts to monetize their expertise. More agile and innovative than legacy networks we stand out with an AIpowered platform customsourced experts and firsttomarket tools like Canopy video Q&A.
Headquartered in London Arbolus is a venturebacked scaleup with over 170 employees across five global offices in Barcelona New York and Gurgaon. Recently we secured a $20 million Series B funding round to fuel our U.S. expansion and advance our mission: to make human knowledge digital and widely accessible.
About the role
The Professional Services team is right at the core of Arbolus and is responsible for providing bestinclass service to our clients around the world.
As an Associate in the Professional Services team you will research a wide variety of topics and sectors and you will recruit and establish connections with thought leaders around the world.
In this role you will start gaining exposure and establishing relationships with Arbolus clients helping them make wellinformed business decisions by connecting with Arbolus experts.
Key responsibilities you will be in charge of
- Build and develop relationships with Arbolus clients through project execution phone/inperson client meetings and overall account management.
- Provide daytoday support on client projects.
- Balance multiple concurrent timesensitive research requests.
- Responsible for sourcing and recruiting leading experts based on client needs utilizing online research and networking.
- Screening new and existing experts via phone and email to ensure project relevance.
- Onboarding new experts to the Arbolus platform.
- Develop relationships with thought leaders and experts across a variety of industries.
- Close collaboration with Senior Associates Project Leads and Account Managers across international teams.
This role directly reports to the Professional Services Manager and is based in our Barcelona office working in Central European Time hours.
About you
We are looking for curious and ambitious people who are eager to learn to achieve success and contribute to Arbolus business growth.
Requirements to succeed in this role
- Strong academic background: Finance Business HR Research Economics
- Min. of 12 years of experience
- A proven entrepreneurial/commercial drive
- Experience/Confidence in cold outreach and outbound calls
- Excellent written and verbal communication skills
- Excellent time management and organizational skills
- Desire to work in a sourcing/lead generation type of role and ability to work in a fastpaced resultsoriented environment
- The ability to speak with stakeholders at all professional levels
- Native level of English; any other European language is a plus
Nice to have
- Previous experience in a startup or fastpaced environment
- Familiar with the expertnetworking industry
- Intellectual curiosity and desire to learn
What we offer
- Uncapped bonus on top of your base salary/ Variable bonus on top of your base salary
- 25 days of paid time off per year all local bank holidays. Arbolus puts heavy emphasis on quality of life and wants to ensure everyone has a fair amount of time to recharge and relax
- Flexibility with local bank holidays
- Private health insurance
- Flexible remuneration for meals and transport (Alan Card)
- Relocation package to help you with your move to Barcelona
- 2 weeks per year to work from abroad
- Topnotch equipment to make our work efficient and smooth (MacBook Air Jabra 75 headphones set...)
- Free coffee tea and snacks to boost our energy during the day
- Monday office breakfast to start our week and 2 days a week office lunch voucher
- Regular social activities are managed by our local Social Committees
- Language courses to extend our knowledge (English Spanish Catalan French and Italian)
- Office First organization
- Discounts for Kleta Urban sports and various restaurants around the office
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or adjustment in completing your application due to a disability email us at . Please put Reasonable Adjustment in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Please note that we are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.
Employment Type
Full Time
