Customer Support Specialist in Bulgaria
Customer Support Specialist in Bulgaria
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Job Description
Join Our Team as a Customer Support Specialist in Sofia Bulgaria!
Are you fluent in German AND English Are you passionate about delivering toptier customer service We want YOU to be part of our dynamic team!
Position: Customer Support Specialist
Location: Sofia Bulgaria (Onsite)
Work Hours: Monday to Friday 8 hours between 9 AM and 8 PM
Language Requirements: Fluent in German AND English
Salary: Competitive salary with additional benefits
Job Mission:
As a Customer Service Officer your mission is to provide exceptional service by ensuring customer satisfaction with each interaction. You will be the first point of contact for our clients offering expert assistance and resolving inquiries across multiple channels (phone email chat). Your efforts will directly contribute to fostering positive relationships with our customers making sure they feel valued and heard!
What We Offer:
Additional Benefits:
- Monthly transportation/internet allowance (50 BGN net)
- Extra pay for night shifts (if applicable)
- Bonus for life events: marriage birth/adoption or graduation (500 BGN)
- Health & dental care medical plan
- Life insurance
- Multisport Card (cofinanced by the employer)
- Discounts on various goods & services
Relocation support: Includes flight and hotel benefits for smooth relocation!
Who Were Looking For:
- Fluent in both German AND English
- EU citizens Bulgarian residents or holders of a refugee card are welcome
- Passionate about delivering excellent customer service
- Proactive motivated and eager to grow in a supportive team environment
If youre ready to take on this exciting challenge with great benefits and worklife balance wed love to hear from you!
Apply Today!
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Employment Type
Full Time
