Position: Air Travel Consultant with Hungarian
Work model: Brno Czech Republic
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Be a primary contact for customers of the airlines via incoming phone calls in Hungarian and English
- Assist the customers with their reservations cancellations online checkin guidance in terms and policies and more
- Register details of your conversations in a dedicated system
- Provide timely and friendly resolution to customers enquiries while maintaining a high level of speed and quality to meet standard KPIs
REQUIREMENTS:
- Fluent Hungarian (B2) and fluent English (B2) language both verbal and written
- Willingness to relocate to Czech Republic or already residing there
- Good computer skills
- Optimistic friendly positive stressresilient personality serviceoriented profile
- Ability to work in shifts also night shifts in a fastpaced environment
- Must be available to work onsite during initial training period
OFFER:
- Working schedule: rotating shifts ability to work remotely
- Relocation support with flight and accommodation available
- Fully paid training
- Meal allowance
- Multisport card
- Language course contribution
- 22 working days of vacation after the 3 months of probation period and 25 days after 3rd year
- Public health and social insurance
- A dynamic and diverse job in a pleasant and modern environment
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- Gross 43200 CZK base with fixed allowances
- after 3 months 1800 CZK performance bonus month preium bonus for working night/ weekend hours
- Start 3 Feb
- 8 weeks accomodation for candidates that relocate from outside of Czech R.
- Motivational letter from candidate is essential for each submission. Possibility to work form home after 6 months and only with agreement from team leader