Responsibilities
- Design develop and implement observability solutions with a strong focus on monitoring logging and event management.
- Work closely with partners and internal teams to improve IT processes and service monitoring capabilities.
- Define and track key observability metrics and KPIs to assess system performance and efficiency.
- Leverage tools like Dynatrace or other monitoring platforms to provide realtime insights and analytics.
- Provide guidance on best practices in observability and proactive incident prevention.
- Prepare reports and dashboards that offer actionable insights for IT and business stakeholders.
- Ensure alignment of observability strategies with ITIL standards and organizational objectives.
Qualifications :
Requirements
- Minimum of 4 years of experience in IT service management and monitoring roles.
- Native Hungarian proficiency.
- Professional English proficiency both written and spoken.
- Proven expertise in observability monitoring and event management practices.
- Handson experience with Dynatrace or similar observability platforms.
- Strong understanding of enterprise IT architectures and operational workflows.
- ITIL 3 or 4 Foundation certification is a plus.
- Familiarity with OpenTelemetry and Prometheus is an advantage.
Personal traits
- Processoriented mindset with a strong focus on IT service improvement.
- Ability to translate complex technical concepts into clear actionable insights.
- Excellent communication skills capable of engaging both technical and business stakeholders.
- Strong problemsolving skills and a proactive approach to IT operations challenges.
Additional Information :
Datadriven digitalization humancentered culture
At Hiflylabs we strive to create a work environment that is both challenging and supportive allowing our employees to grow and excel with our company. We believe that our people are our most valuable assets and we are committed to invest in their personal and professional development through our mentoring system.
- International projects diverse challenges Through Hiflylabs global nature you can work with clients and partners from all over the world. Are you ready for projects in New York the Netherlands Sweden or Scotland
- Advanced technologies While immersing yourself in mindblowing projects and tasks youll discover cuttingedge tools & technologies.
- Empowerment Trust is a cornerstone of our culture. Well hold your hand if you need it but give you space if youd like to push your limits. Dont lose sight of the goal the rest is up to you.
- Flexible ways of working We love our location on Bartk Bla Road which is not only an office but also a community space. However we respect our people to do their work when and how it works best.
- Balanced life We love what we do and aim to work together with others who do their work with love. At the same time we highly value fresh minds for which we think a healthy work/life balance is essential! Forget about pointless meetings and unnecessary administration.
- Mentoring from your first day Continuous support is not just a set of fancy words we throw around here; your mentor follows you throughout your career path.
- Learning & Development opportunities If you want to keep learning and improving we are on to a great track! We look forward to helping you unlock your potential.
- Supportive corporate culture In addition to our professional success we are proud of the social cohesion that is based on comradery mutual support and respect and is constantly nurtured in the company.
- Lots of fun The Hiflylabs community is made up of more than 250 openminded people from different backgrounds but with shared values. We have a lot of fun together weve already booked your place for the next wine tasting FIFA & foosball tournament.
Remote Work :
No
Employment Type :
Fulltime