Bilingual Pharmacy Call Center Technician - Orlando FL
Bilingual Pharmacy Call Center Technician - Orlando FL
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Salary Not Disclosed
1 Vacancy
Job Description
Summary:
The Pharmacy Call Center Technician provides support by assisting members and healthcare providers with pharmacyrelated inquiries. This role requires strong communication skills technical expertise and a commitment to delivering quality service.
Position Info:
- Title: Bilingual Pharmacy Call Center Technician Orlando FL
- Client: AmeriHealth Caritas
- Duration: 3 Months
- Location: 2416 Lake Orange Drive Ste. 190 Orlando FL 32837
- Work Mode: Remote
Responsibilities:
- Provide courteous and knowledgeable assistance to members and healthcare providers.
- Respond to inquiries related to pharmacy services and operations.
- Assist with pharmacy technician and call center inquiries.
- Collaborate with the Pharmacy Call Center Supervisor for issue resolution.
- Maintain detailed documentation of interactions and outcomes.
Skills/Qualifications:
- Experience: 2 years of Pharmacy Technician experience in a Specialty Pharmacy required
- Education: High School diploma or equivalent
- State Pharmacy Technician Certification required
- National Pharmacy Technician Certification preferred
- Bilingual fluency in Spanish (speak read write)
- Minimum 35 WPM typing speed
Employment Type
Full Time
