Title: Project Manager
Locations: San Francisco CA
Type: FullTime
Project Manager Description
The Program Manager (PM) will lead a small team in performing functions related to the contract award that include oversight and programmatic administration of discretionary grants funded through the Office. This work environment requires a team that possess high levels of analytical decisionmaking and communication skills as well as the technical expertise to assess grantee performance using a wide variety of analytical tools and measures to provide timesensitive technically accurate guidance to grantees in a wide range of programmatic and financial management contexts. These functions provide necessary support to staff in managing the grant programs. The many functions are driven by documented processes to enable accuracy and reliability in the results. The PM will provide and direct the team in meeting the schedule for timely highquality deliverables. The PM will work with the Contract Officer Representative (COR) the alternate COR and the Regional Program Manager as well as other Regional Office personnel to provide them customer support and perform project functions in a fastpaced environment.
Qualifications
- A minimum of a BA or BS Degree with a preference for a Masters degree in a field related to project management business or public administration from an accredited university or college;
- A minimum of five years of relevant and progressive postbaccalaureate professional experience managing client services projects of $5M annually in size scope and complexity
- A minimum of three years of progressive supervisory experience
- Expertise and experience in project management practices
- Expertise and experience using MS Office
- Experienced in data management systems
- Head Start experience highly desirable
- Expertise and experience with Federal grants management preferred
- Experienced in building and managing teams in a culture of professionalism and excellence
- Expertise in customer service and managing multiple priorities
- Expertise and experience in budget oversight and management preferred
- Experience in Smartsheet preferred or advanced MS Excel such as pivot tables vlookups
- Ability to be flexible and manage change
- Ability to manage schedules and work distribution of team to ensure timely deliverables
- Strong customer relationship skills
- Quality management experience
- Highly organized with attention to detail
- Highly process oriented
- Demonstrated ability to communicate clearly both orally and in writing and produce high quality written products such as memoranda presentations and correspondence
- Ability to acquire a public clearance which can take 410 weeks
Tasks and activities include:
- Meet all contract requirements for project
- Key communication with client stakeholders team management
- Support leadership group in mission execution strategic planning customer service etc.
- Manage master schedule develop monitor and update timelines to provide timely highquality deliverables
- Develop task allocations and monitor staff completion to assure timely delivery to client
- Provide mentorship and support to staff in executing tasks and developing deliverables
- Oversee contract deliverables and tasks and implement quality controls to ensure products and services meet or exceed client expectations
- Provide oversight and guidance to staff in the execution of project management activities
- Lead weekly management and daily standup meetings as needed to support contract execution including documentation of meeting actions and decisions
- Manage project budgets and prepare financial and progress reports
- Maintain and develop process documentation and other job aides to support task execution and service delivery
- Manage project budget and facilitate billing and collections
- Manage project resource allocation
- Plan and schedule project timelines
- Track project deliverables using appropriate tools
- Quality assurance monitoring
- Ensure customer satisfaction
- Monitor and report on progress
- Implement and manage project changes and interventions to achieve project outputs
- Staff management hiring performance training monitoring
- Execute using project management practices
- Maintain performance high contract rating