drjobs IN-IDOI-Inbound Call Center Rep

IN-IDOI-Inbound Call Center Rep

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1 Vacancy
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Job Location drjobs

Indianapolis, IN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Inbound Call Center Representative
Location: Indianapolis IN (46204)
Client: State of Indiana
Duration: 12 Months

Job Description:
Join our team as an Inbound Call Center Representative! You will handle incoming calls on an 800 helpline assist clients with Medicare inquiries and perform clerical tasks. This role offers a fantastic opportunity to make a positive impact while ensuring clients receive accurate and timely information.

Key Responsibilities:

  • Answer and manage 800 helpline calls efficiently.
  • Provide counseling assistance or forward calls to volunteer counselors as needed.
  • Perform daily data entry and maintain accurate records of client contacts.
  • Handle mailings assemble information packets and manage inventory supplies.
  • Collaborate with team members to prepare training materials and maintain a neat work environment.

To Apply: Please send your resume to with the subject Resume Submission for immediate attention.

Employment Type

Full Time

Company Industry

About Company

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