Quality Control Officer Food and Beverage
Quality Control Officer Food and Beverage
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Job Description
Conduct regular inspections of food ingredients preparation processes and finished dishes to ensure adherence to recipe standards and freshness.
Monitor food storage handling and temperature control practices to prevent contamination and maintain food safety.
Collaborate with the kitchen staff to address any issueS related to food quality or consistency promptly.
Hygiene and Sanitation Compliance:
Implement and enforce strict hygiene protocols in accordance with local health regulations and restaurant policies.
Perform routine inspections of kitchen facilities equipment and utensils to ensure cleanliness and sanitation.
Provide guidance and training to staff on proper hygiene practices and food safety procedures.
Product Standards and Presentation:
Evaluate the presentation and portion sizes of food items to ensure they meet the restaurants standards for quality and aesthetics.
Work closely with the culinary team to maintain consistency in plating techniques and garnishing.
Identify opportunities for improvement in food presentation and collaborate with the management team to implement changes as needed.
Participate in onboarding for new entries to ensure quality awareness.
Customer Feedback Analysis:
Solicit feedback from customers regarding their dining experience paying special attention to food quality taste and presentation.
Analyse customer comments and complaints related to food quality and service and take appropriate corrective actions.
Proactively engage with customers to address their concerns and ensure their satisfaction with the dining experience.
Supplier and Vendor Management:
Establish and maintain relationships with food suppliers and vendors to ensure the consistent quality and timely delivery of ingredients.
Conduct periodic evaluations of suppliers to assess their performance and adherence to quality standards.
Collaborate with the procurement team to source highquality ingredients at competitive prices without compromising on quality.
Documentation and Reporting:
Maintain accurate records of quality control inspections food safety audits and corrective actions taken.
Generate reports on key performance indicators related to food quality hygiene compliance and customer feedback.
Present findings and recommendations to the management team for continuous improvement initiatives.
- Minimum of Bachelors degree in Food Science Hospitality Management or a related field.
- Relevant professional qualifications are an advantage.
- Minimum of 3 years of work experience as Quality Control personnel or in a similar role within the food service industry preferably in a restaurant setting.
Functional/Technical
- Report writing.
- Presentation skills.
- Good understanding of quality standards and food health and safety regulations.
- Production management knowledge.
- Setting clear objectives.
- Working knowledge of a restaurant and production unit.
- Strong knowledge of food safety regulations and industry best practices.
- Excellent attention to detail and observational skills.
- Effective communication and interpersonal abilities.
- Strong knowledge of food safety regulations and industry best practices.
- Ability to work independently and collaboratively in a fastpaced environment.
- Professionalism Responsibility & Accountability.
- Service loyalty and Integrity.
- Results orientation.
- Excellent time management.
- Organisational leadership skills.
- Managing change.
- Problemsolving and decision making.
- Innovation.
- Setting vision and strategy.
- Understanding and navigating the organisation.
- Building & Maintaining Relationships.
Note: Only qualified applicants will be shortlisted
Employment Type
Full Time
