Operations Engineer Contract - GautengHybrid - ISB7002042
Operations Engineer Contract - GautengHybrid - ISB7002042
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation
- Amazing brand with cuttingedge technology
- Excellent teams in Global team collaboration
- High worklife balance with Flexible hours
- Agile working environment
POSITION: Contract until December 2027
EXPERIENCE: 46 Years related working experience
COMMENCEMENT: 01 March 2025
QUALIFICATIONS/EXPERIENCE
- 3 Years Application User support and Incident Management.
ESSENTIAL SKILLS
- Solid analytical and problemsolving skills to quickly identify and resolve complex technical issues often involving multiple systems and applications.
- Excellent communication and interpersonal skills to provide responsive and effective user support including the ability to understand user needs explain technical concepts in plain language and document solutions.
- Proficiency in scripting and automation tools (e.g. PowerShell Bash Python) to streamline and optimize operational tasks improve efficiency and reduce manual effort.
- Experience in setting up and maintaining monitoring solutions as well as the ability to quickly triage and respond to incidents escalating as needed to ensure timely resolution.
- Proven understanding of cloud computing platforms (e.g. AWS Azure GCP) and the ability to manage and maintain onpremises and cloudbased infrastructure including servers storage and networking.
- Knowledge of CI/CD tools and processes to ensure smooth and reliable application deployments with a focus on maintaining high availability and uptime.
- Awareness of security best practices and the ability to implement and maintain security controls as well as ensuring compliance with relevant industry regulations and standards.
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
ADVANTAGEOUS SKILLS
- Experience working in an Agile development environment with the ability to collaborate closely with crossfunctional teams and adapt to changing requirements.
- Excellent document writing skills to maintain clear and uptodate documentation of operational processes and procedures.
- German Speaking/ Base understanding.
- Strong communication skills both written and verbal to effectively collaborate with crossfunctional teams and.
ROLE:
- The IT Operations Engineer is a crucial member of the IT organization responsible for driving process improvements change management and operational optimization to enhance the overall quality and reliability of IT services.
- This role encompasses a wide range of responsibilities from managing IT incident investigations to implementing best practices and driving organizational change.
- IT Incident Management and Root Cause Analysis:
- Manage IT problem investigations from start to finish by facilitating root cause investigations and implementing corrective and preventative measures.
- Analyze and report IT incident trend data to identify and eliminate root causes initiating action to fix potential service interruptions.
- Diagnose whether new incidents are related to known errors or existing problems and provide recommendations to prevent recurrence.
- Process Improvement and Change Management:
- Responsible for the IT organizations process improvement and change management activities applying relevant methodologies and frameworks.
- Plan and execute process improvement and change management projects ensuring minimal disruption to normal business operations.
- Possess and develop indepth knowledge of business processes to identify when changes in software applications and systems should be initiated.
- IT Operations Optimization:
- Provide technical guidance for planning directing and monitoring information systems operations.
- Analyze the results of workflow plans monitor the operating system(s) and recommend changes to improve processing and utilization.
- Plan and recommend machine modifications or additional equipment to increase the systems capacity and efficiency.
- Stakeholder Engagement and Communication:
- Develop and implement communication plans to ensure organizational readiness and manage stakeholder expectations during change initiatives.
- Act as a change agent to implement and manage best practices across the IT organization fostering a culture of continuous improvement.
- Preparation of system/technical documentation (as per ISO standards).Collaboration with feature teams in Sprint & refinement reviews.
- Support system administrator tasks as required including system upgrade test and validation and end user support.
- Understand and interpret Business needs and requirements with the ability to move concepts through to proposal and finally successful implementation.
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
- NB: By applying for this role you consent to be added to the iSanqa database and to receive updates until you unsubscribe.
- Also note that if you have not received a response from us within 2 weeks your application was unsuccessful.
- Candidates MUST be based in Gauteng or WILLING TO RELOCATE!
#isanqa #isanqaresourcing #ITIncidentManagement #Processmanagement #Python #Bash #Powershell #ITOpsManagement #AgileWorking #FuelledbyPassionIntegrityExcellence
iSanqa is your trusted Level 2 BEE recruitment partner dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff temporary resources and efficient contract management and billing facilitation iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience we are committed to evolving our practices to ensure ongoing excellence.
Employment Type
Full Time
