Ocean Export Executive

Tasks and Duties
This section lists jobspecific tasks and duties that are completed on a regular basis by the employee as noted in the Ocean Export Operational
Performance Standards. Click on the link to the performance standards to view more details for each task. This list may be edited to the specific
job role.
Receive documents
Prepare shipments
Route shipments
Manage freight receipt
Process shipments
Monitor shipments
Physical Demands
This section lists physical demands required of this job and may be edited to the specific job role.
Use of standard office equipment computer with keyboard and mouse phone fax/copy/scan machine etc.
Write with pencil/pen/marker
Functions performed primarily while seated at desk

Qualifications :

This section lists desired qualifications for the job and may be edited to the specific job role.
College graduate or above.
Global logistics industry knowledge
Good computer skills (e.g. MS Excel MS Word)
Fluent in English

Additional Information :

Expeditors Key Performance Expectations
This section lists the core businesscritical performance expectations applicable to all Expeditors employees regardless of position and should not
be edited. Note that these expectations are found in employees My Development Plan view (listed in the SKILLS tile) and in the employees
performance evaluation in the Professional Development Center.
Exceptional Customer Service:
Exceeds customer expectations by anticipating understanding and meeting needs. Is proactive and when issues arise is timely and resolute in
solving problems including escalating to management when necessary. Builds rapport and exhibits empathy during interactions and
consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers service
providers) and internally (other Expeditors offices/employees).
Job Execution:
Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for
own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with
government regulations.
Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized manages own time effectiv ely and can
prioritize.
Collaboration:
Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing without
request to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without
incident or delay.
Communication:
Effectively listens to others and communicates (verbal and written) in a professional manner both internally and externally. Provides relevant
and timely information to coworkers customers and service providers. Answers phone calls and responds to voicemails emails and other
communication according to Expeditors standards.
Culture:
Exhibits and promotes the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute
Sense of Humor and Visionary.
Personal Growth and Development:
Participates in training within the companys guidelines completing at least 52 hours of relevant training per year. Completes required training
in a timely manner with minimal reminders. Pursues professional development goals for self including participating in a development plan as
appropriate.

Product Agent JobSpecific Performance Expectations
This section lists the core businesscritical performance expectations applicable to all product agents regardless of department or position and
should not be edited. Note that these expectations are found in employees My Personal Development Plan view (listed in the SKILLS tile) in the
Professional Development Center.
Timely and Accurate Shipment Processing
Ensures smooth and timely freight process flow according to Expeditors operational procedures. Follows customers standard operating
procedures and proactively notifies customers of any issues. Consistently meets KPI standards as per companys procedures .
Timely and Accurate Data Entry
Ensures accurate and timely data entry into our operational systems according to Expeditors operational procedures and customer
requirements. Monitors exception reports for quick data integrity resolution.
Timely and Accurate Billing and Accounting
Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions
service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.

Remote Work :

No

Employment Type :

Fulltime