Accounting Agent
Accounting Agent
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Job Description
Tasks and Duties
- Reconcile and resolve problem invoices
- Build key relationships with operations and customers in order to quickly resolve invoice issues
- File invoices statements and any accounting related documents when necessary
- Support credit manager with exception reports to identify and resolve various accounting issues
- Support Accounting Department with miscellaneous projects and assignments
- Ensure communication with local branches
- Post deposits timely to our accounting system
- Generate summary invoices for customers using a script.
- Sending customer invoicing using marco tools.
- Posting accounting journals as needed.
- Arranging customer refunds in payables system
- There is a high usage of Excel so good Excel knowledge is required.
Expeditors Key Performance Expectations
- Exceptional Customer Service:
Exceeds customer expectations by anticipating understanding and meeting needs. Is proactive and when issues arise is timely and resolute in solving problems including escalating to management when necessary. Builds rapport and exhibits empathy during interactions and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers service providers) and internally (other Expeditors offices/employees).
- Job Execution:
Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
- Reliability:
Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized manages own time effectively and can prioritize.
- Collaboration:
Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing without request to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
- Communication:
Effectively listens to others and communicates (verbal and written) in a professional manner both internally and externally. Provides relevant and timely information to coworkers customers and service providers. Answers phone calls and responds to voicemails emails and other communication according to Expeditors standards.
- Culture:
Exhibits and promotes the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
- Personal Growth and Development:
Participates in training within the companys guidelines completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self including participating in a development plan as appropriate.
Accounting Agent JobSpecific Performance Expectations
- Timely and Accurate Accounting Processing
Manages Invoice summaries for customers.
Posts daily deposits
- Accounting Exception Management
Proactively monitors exception reports to identify problems on accounts analyze exceptions and to effectively resolve issues with internal and external
Qualifications :
- Minimum two years of relevant experience in Public Accounting and/or industry
- Technically proficient and have strong accounting analytical financial modeling and research skills
- Excellent organization skills and detailedoriented
- Motivated selfstarter and work with urgency
- Ability to thrive in a fastpaced and dynamic environment
- Proficient in MS Office applications (specifically Excel an advantage)
- Excellent written and oral English communication skills
- Ability to accept and implement change as it occurs
- Strive for continuous improvement create best practices
Additional Information :
- Expeditors offers excellent benefits and career development.
- This role is based full time on site
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
