Business Systems Analyst

Roles and responsibilities

We are seeking an experienced Retail Business Systems Analyst with a strong background in Odoo 16/17 systems. The ideal candidate will possess in-depth knowledge of various business, financial, and marketing modules, with hands-on experience configuring and maintaining Odoo systems. The primary role is to align technology solutions with business objectives, improve efficiency, and drive innovation. This includes analyzing business processes, identifying areas for improvement, designing solutions, and configuring the system to enhance overall productivity and profitability. Additionally, the candidate should be knowledgeable about various Odoo options like SaaS, Odoo.sh and configuration/enhancements best practices.

Job Duties Include But Are Not Limited To

• Analyze and document business processes related to retail operations, including POS, procurement, inventory, recipe management, pricing, promotions, and e-commerce.
• Collaborate with stakeholders from various departments to understand their requirements and objectives.
• Serve as a liaison between business units and IT to translate business needs into system requirements.
• Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules.
• Conduct regular system audits to ensure accurate and efficient operation.
• Provide training and support to staff on the use of Odoo systems.
• Collaborate with IT to manage system upgrades, patches, and other maintenance tasks.
• Monitor system usability and gather feedback from users to identify opportunities for continuous improvement.
• Ensure compliance with relevant laws, regulations, and best practices within the system's processes.
• Advise on the use of various Odoo options and recommend best practices for enhancements.
  

Required Qualification

• Bachelor's degree in information technology, Business Administration, Business Analysis, or equivalent.
• Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus.
• Odoo certification is advantageous.

Desired candidate profile

• Bachelor's degree in information technology, Business Administration, Business Analysis, or equivalent.
• Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus.
• Odoo certification is advantageous.
  

Required Professional Skills

• Proven experience as a Business System Analyst.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Ability to work effectively in a team environment as well as independently.
• Knowledge about various Odoo options and best practices for maintenance and enhancements.
• Experience in Odoo 16/17 is a Plus.
• System Design: Collaborating with IT professionals, such as software developers and architects, to design and customize solutions that meet business needs. This may involve designing workflows, interfaces, and data management systems.
• System Prototyping: Building and testing prototypes or mockups of systems and applications to demonstrate how they will function in real business scenarios.
• System Configuration: Configuring and modifying off-the-shelf software or enterprise solutions to suit business-specific requirements.