Grocery Specialist

Roles and responsibilities

Portfolio Development:

• Identify and onboard emerging partners, including supermarkets, butcheries, and specialty vendors like fruits and vegetables suppliers, dates and sweets producers, and spice merchants.
• Conduct market research to identify potential partners and growth opportunities in assigned categories.
• Work with partners to ensure competitive pricing, product availability, and portfolio alignment with customer needs.

Partner Relationship Management:

• Build and nurture relationships with partners to foster long-term collaboration.
• Act as a primary point of contact for partners, addressing their needs and resolving any issues promptly.
• Educate partners on platform benefits, marketing opportunities, and operational best practices.

Sales and Revenue Growth:

• Collaborate with partners to design and execute promotions, campaigns, and bundling offers.
• Use data-driven insights to identify opportunities for revenue growth and margin improvement.
• Work closely with the marketing team to enhance partner visibility and drive traffic to product offerings.

Pricing and Profitability:

• Develop pricing strategies to ensure competitive positioning and improved margins.
• Monitor category profitability and provide recommendations for adjustments.
• Conduct competitor analysis to stay ahead of market trends and ensure pricing competitiveness.

Operational Support:

• Work with the operations team to ensure smooth fulfillment, stock availability, and timely deliveries.
• Assist in resolving operational issues such as stock discrepancies or delivery delays.
• Monitor partner compliance with operational and quality standards.

Data Analysis and Reporting:

• Analyze sales performance, partner growth, and customer behavior using Excel and other data tools.
• Prepare detailed reports and dashboards to track category KPIs and partner performance.
• Provide actionable insights to the management team for decision-making and strategy refinement.

Collaboration and Communication:

• Collaborate with Category Managers to align on broader category strategies and goals.
• Work closely with the marketing, operations, and supply chain teams to execute category plans.
• Participate in cross-functional team meetings to share updates and provide insights.

Desired candidate profile

• Portfolio Expansion: Successfully onboard and grow new partners in assigned categories.
• Revenue Growth: Achieve consistent revenue growth for the category.
• Partner Retention: Maintain high partner satisfaction and retention rates.
• Operational Compliance: Ensure partners meet quality and operational standards.
• Data Utilization: Deliver actionable insights through effective use of data tools.
• Campaign Effectiveness: Contribute to the success of promotional campaigns.

Attitude matters most but do you have any of these?

• Bachelor’s degree in Business Administration, Marketing, Supply Chain, or a related field.
• Certifications in category management, data analytics, or related areas are a plus.
• 1–3 years of experience in category management, sales, account management, or business development in grocery, FMCG, or e-commerce.
• Demonstrated experience in supplier or partner management and portfolio growth.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Excel (advanced level preferred) and familiarity with data analysis tools such as Power BI or Tableau.
• Business development skills with a focus on partner acquisition and relationship building.
• Proactive, self-motivated, and goal-oriented.
• Excellent communication and negotiation skills.
• Fluency in Arabic is a strong advantage.
• Adaptable to a fast-paced and dynamic environment.